Insights

Digital Transformation Expertise MCI specializes in digital transformation and technology-enabled services, offering scalable and innovative solutions such as cloud-based CX technology and automation. This positions them as a strategic partner for brands seeking to modernize customer engagement and operational efficiency, presenting opportunities to offer complementary digital tools and platforms.

Global Contact Center Leadership With a focus on contact center outsourcing and a portfolio of synergistic companies, MCI serves over 370 North American clients across various industries. This broad client base suggests potential for upselling integrated BPO solutions, customer experience enhancements, and advanced analytics services to enhance their existing offerings.

Commitment to Innovation MCI invests in intelligent automation, data analytics, and self-service technologies to improve customer and employee experiences. Partnering with MCI to develop or improve these technologies can open avenues for joint innovation projects, expanding product suites and increasing long-term customer value.

Strategic Growth and Acquisitions The company's organic growth and strategic acquisitions indicate a proactive expansion approach. Engaging with MCI for potential collaboration or investment opportunities can facilitate entry into their growth initiatives, providing avenues to align services with their evolving business model.

Financial Stability and Dividend Yield MCI’s reported revenue between $50 million and $100 million, along with consistent dividend payouts, demonstrates financial stability that can support multi-year service contracts. This stability makes MCI an attractive partner for long-term outsourcing solutions, joint ventures, or co-branded service offerings.

MCI Tech Stack

MCI uses 8 technology products and services including Criteo, Linkedin Insight Tag, amCharts, and more. Explore MCI's tech stack below.

Criteo

Advertising

Linkedin Insight Tag

Analytics

amCharts

Javascript Graphics

HubSpot Chat

Live Chat

Online Community Software

Adobe Creative Suite

Visualisation Software

HTTP/3

Web & Portal Technology

GoDaddy

Web Hosting

MCI Email Formats	Example	Percentage
First.Last@mci.world	John.Doe@mci.world	49%
First@mci.world	John@mci.world	1%
LastF@mci.world	DoeJ@mci.world	1%
First.Last@mci.world	John.Doe@mci.world	49%

MCI Email Formats

Example

Percentage

First.Last@mci.world

John.Doe@mci.world

49%

First@mci.world

John@mci.world

LastF@mci.world

DoeJ@mci.world

First.Last@mci.world

John.Doe@mci.world

49%

Frequently Asked Questions

What is MCI's stock symbol?

MCI is a publicly traded company; the company's stock symbol is MCI.

What is MCI's official website and social media links?

MCI's official website is mci.world and has social profiles on LinkedIn.

What is MCI's NAICS code?

MCI's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does MCI have currently?

As of December 2025, MCI has approximately 5K employees across 4 continents, including North AmericaAsiaAfrica. Key team members include Ceo: A. M.Coo Tech: B. H.Cto: Global: D. K.. Explore MCI's employee directory with LeadIQ.

What industry does MCI belong to?

MCI operates in the Outsourcing and Offshoring Consulting industry.

What technology does MCI use?

MCI's tech stack includes CriteoLinkedin Insight TagamChartsHubSpot ChatLinkedInAdobe Creative SuiteHTTP/3GoDaddy.

What is MCI's email format?

MCI's email format typically follows the pattern of First.Last@mci.world. Find more MCI email formats with LeadIQ.

When was MCI founded?

MCI was founded in 2002.

MCI

Q: What is MCI's official website and social media links?

MCI's official website is mci.world. MCI has social profiles on LinkedIn.

Q: How many employees does MCI have currently?

MCI has approximately 5K employees.

Q: What technology does MCI use?

MCI's tech stack includes Swiper, Google Tag Manager, AppNexus, Google Ads Conversion Tracking, Outbrain.

Outsourcing and Offshoring ConsultingIowa, United States5001-10000 Employees

MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide. With a focus on digital transformation and efficiency, we help our clients Do More For Less by delivering scalable, agile solutions tailored to their needs.

Through organic growth and strategic acquisitions, MCI has built a portfolio of companies offering synergistic services, including contact center management, business process outsourcing (BPO), Omnichannel CX deployment, IT services, software and app development, customer experience management, inside sales, and collections/account receivable management. Our comprehensive BPO-as-a-Service (BPOaaS) model provides flexible, end-to-end solutions for companies looking to optimize their operations.

CX OUTSOURCING SIMPLIFIED
MCI combines the strength of global scale with the personalized touch of smaller, agile teams. Our award-winning Customer Service Representatives (CSRs) deliver exceptional customer engagement, sales, and retention services with empathy and expertise.

🤝 Customer Experience Solutions
📈 Revenue Growth Services
🏡 Remote Workforce Solutions
🧠 CX Strategy & Design
🔒 Secure, Scalable, and Stable Operations

CX TECHNOLOGY THAT DELIVERS
We ensure every customer interaction is seamless across all channels, powered by cloud-based technology and intelligent automation. Our solutions enhance both customer and employee experiences, driving efficiency and cost savings.

📊 Automation, Data & Analytics
☁️ Cloud & Digital Engineering
🤖 Digital Self-Service & Cost Mitigation
🧩 Technology & Systems Integration
🚀 Digital Transformation & Marketing Solutions

With over 5,000 employees and 370+ North American clients, MCI leads a global network of brands, including Gravis Marketing, OnBrand24, Valor Intelligent Processing, Market Force, and others.

Contact us today to discover how MCI can help your brand achieve its full potential through Global Contact Center Outsourcing – Simplified.

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MCI Tech Stack

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MCI's Email Address Formats