Public utilities expansion MLGW is actively expanding infrastructure and services with recent openings of new charging stations, planned battery storage deployments across multiple substations, and facility expansions into Shelby, NC, signaling ongoing regional growth and opportunities for technology partners and service providers.

Digital transformation focus The organization operates with a tech stack that includes Power BI, Jenkins, Firebase, SQL Server, ArcGIS and 5G networks, indicating openness to data analytics, automation, mapping, and private wireless solutions for improved operations and customer experience.

Customer experience improvements A customer service initiative reduced average wait times dramatically and launched programs to recruit and train local talent, presenting chances to offer contact center optimization, workforce management, and customer engagement platforms.

Grid modernization Plans for 125 MW of battery storage and a $30M natural gas pipeline modernization indicate a strong focus on reliability and sustainability, presenting opportunities in energy storage, grid analytics, and asset optimization services.

Sustainability and safety Lead service line replacement pilots, full line replacement programs, and water system upgrades demonstrate a commitment to infrastructure resilience and public health, creating potential for compliance, asset management, and construction services.