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Insights

Growth through CS Natero is now part of Freshworks, signaling a broader platform approach to customer success and potential cross-sell opportunities within Freshworks' ecosystem to leverage existing CS capabilities and data.

AI and CX Recent launches like AI Agent Studio and XLA analytics indicate a push toward AI-assisted customer success and performance measurement, presenting upsell opportunities for advanced analytics, automation, and AI-driven workflows.

Expansion Readiness Mid-market to enterprise focus with a sizable employee base suggests a scalable CS platform adoption; target firms seeking robust health scoring, proactive risk mitigation, and scalable customer journeys.

Integrations Value Strengthening integrations with third-party tools such as Freshdesk, Salesforce, HubSpot, and MCP Gateway creates a compelling case for clients needing unified data and cross-tool automation in CS operations.

Competitive Positioning The market landscape includes several comparable CS platforms; emphasis on health analytics, proactive risk management, and AI-enabled workflows can be used to differentiate, pursue expansion within existing customers, and win new logos.

Natero (acquired by Freshworks) Tech Stack

Natero (acquired by Freshworks) uses 8 technology products and services including Workday Adaptive Planning, AWIN, Avaya, and more. Explore Natero (acquired by Freshworks)'s tech stack below.

  • Workday Adaptive Planning
    Accounting And Finance
  • AWIN
    Affiliate Advertising Networks
  • Avaya
    Communications Technology
  • CrowdStrike
    Endpoint Protection
  • Peakon
    Human Resource Management System
  • Google Cloud Platform
    Infrastructure As A Service
  • BMC Remedy
    IT Service Management
  • KnowBe4
    Security

Media & News

Natero (acquired by Freshworks)'s Email Address Formats

Natero (acquired by Freshworks) uses at least 2 format(s):
Natero (acquired by Freshworks) Email FormatsExamplePercentage
First@natero.comJohn@natero.com
87%
First.Last@natero.comJohn.Doe@natero.com
13%
First.Last@freshworks.comJohn.Doe@freshworks.com
98%
FirstLast@freshworks.comJohnDoe@freshworks.com
1%
First.Middle@freshworks.comJohn.Michael@freshworks.com
1%

Frequently Asked Questions

What is Natero (acquired by Freshworks)'s phone number?

Minus sign iconPlus sign icon You can contact Natero (acquired by Freshworks)'s main corporate office by phone at
+1-650-727-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Natero (acquired by Freshworks)'s official website and social media links?

Minus sign iconPlus sign iconNatero (acquired by Freshworks)'s official website is freshworks.com and has social profiles on LinkedIn.

How much revenue does Natero (acquired by Freshworks) generate?

Minus sign iconPlus sign icon As of July 2026, Natero (acquired by Freshworks)'s annual revenue is estimated to be <$1M.

What is Natero (acquired by Freshworks)'s NAICS code?

Minus sign iconPlus sign iconNatero (acquired by Freshworks)'s NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Natero (acquired by Freshworks) have currently?

Minus sign iconPlus sign iconAs of July 2026, Natero (acquired by Freshworks) has approximately 1K employees across 2 continents, including North AmericaAsia. Key team members include Chief Executive Officer: S. C.Associate Software Engineer: V. K.: A. H.. Explore Natero (acquired by Freshworks)'s employee directory with LeadIQ.

What industry does Natero (acquired by Freshworks) belong to?

Minus sign iconPlus sign iconNatero (acquired by Freshworks) operates in the Technology, Information and Internet industry.

What technology does Natero (acquired by Freshworks) use?

Minus sign iconPlus sign iconNatero (acquired by Freshworks)'s tech stack includes Workday Adaptive PlanningAWINAvayaCrowdStrikePeakonGoogle Cloud PlatformBMC RemedyKnowBe4.

What is Natero (acquired by Freshworks)'s email format?

Minus sign iconPlus sign iconNatero (acquired by Freshworks)'s email format typically follows the pattern of First@natero.com. Find more Natero (acquired by Freshworks) email formats with LeadIQ.

How much funding has Natero (acquired by Freshworks) raised to date?

Minus sign iconPlus sign icon As of July 2026, Natero (acquired by Freshworks) has raised $3.3M in funding. The last funding round occurred on Apr 07, 2014 for $3.3M.

When was Natero (acquired by Freshworks) founded?

Minus sign iconPlus sign iconNatero (acquired by Freshworks) was founded in 2012.
Natero (acquired by Freshworks) logo

Natero (acquired by Freshworks)

Technology, Information and InternetCalifornia, United States1001-5000 Employees

Natero, now part of Freshworks, provides Freshsuccess, a customer success management platform for business-to-business companies. The platform helps prevent churn, expand existing accounts, and deepen customer relationships. It combines a robust data foundation with an intuitive user experience to help customer success teams assess health, address risks proactively, and streamline workflows and reporting.

Based in San Mateo, California, the company operates in the technology, information and internet sector as part of the Freshworks ecosystem following its acquisition. A notable recent development is the June 15, 2026 integration of Fin with Freshworks.

Section iconCompany Overview

Phone number
+1-650-727-****
Website
freshworks.com
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2012
Employees
1001-5000

Section iconMedia & News

Section iconFunding & Financials

  • $3.3M

    Natero (acquired by Freshworks) has raised a total of $3.3M of funding over 2 rounds. Their latest funding round was raised on Apr 07, 2014 in the amount of $3.3Mas a series_a.

  • <$1M

    Natero (acquired by Freshworks)'s revenue is estimated to be in the range of <$1M

Section iconFunding & Financials

  • $3.3M

    Natero (acquired by Freshworks) has raised a total of $3.3M of funding over 2 rounds. Their latest funding round was raised on Apr 07, 2014 in the amount of $3.3Mas a series_a.

  • <$1M

    Natero (acquired by Freshworks)'s revenue is estimated to be in the range of <$1M

Company Leadership

  • Stylized image of a person
    S. C.
    Chief Executive Officer
    Mobile Phone
  • Stylized image of a person
    V. K.
    Associate Software Engineer
    Mobile Phone
  • Stylized image of a person
    A. H.
    Mobile Phone

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