Insights

Customer Success Platform ClientSuccess provides a comprehensive Customer Success Management Solution, focusing on proactively managing customer relationships, reducing churn, and maximizing revenue for SaaS companies. This emphasis on customer success presents potential sales opportunities for companies seeking to enhance their customer retention and revenue growth strategies.

Recent Acquisitions Through recent acquisitions like Status Software, ClientSuccess has expanded its capabilities in customer onboarding and collaboration solutions. Businesses offering complementary services can explore partnership opportunities with ClientSuccess to leverage its extended portfolio and cater to a broader spectrum of customer needs.

AI-Driven Solution ClientSuccess launched SmartCS, an AI-driven solution empowering customer success managers with data-driven insights and prescriptive recommendations. Companies specializing in AI technologies or data analytics can engage with ClientSuccess for potential collaborations or integrations to enhance their offerings and provide value-added solutions to mutual clients.

Valuable Metrics By creating an exclusive list of the most valuable customer success metrics, ClientSuccess offers a unique resource for companies aiming to improve their customer success strategies. Sales professionals can leverage this list to align their sales tactics with customer success metrics, creating synergies that drive customer value and satisfaction.

Experienced Leadership With the appointment of Kristi Faltorusso as Vice President of Customer Success, ClientSuccess demonstrates a commitment to bolstering its customer success leadership. Sales development representatives can explore partnerships with ClientSuccess to leverage the expertise of its seasoned leadership team in crafting tailored customer success strategies that drive sales growth.

ClientSuccess Tech Stack

ClientSuccess uses 8 technology products and services including Looker, HubSpot Analytics, Apache Kafka, and more. Explore ClientSuccess's tech stack below.

  • Looker
    Analytics
  • HubSpot Analytics
    Analytics
  • Apache Kafka
    Big Data Processing
  • styled-components
    Javascript Frameworks
  • Webpack
    Miscellaneous
  • WP Engine
    Platform As A Service
  • WP Fastest Cache
    Web Platform Extensions
  • Linkedin
    Widgets

Media & News

ClientSuccess's Email Address Formats

ClientSuccess uses at least 1 format(s):
ClientSuccess Email FormatsExamplePercentage
first.last@clientsuccess.comJohn.Doe@clientsuccess.com
45%
last@clientsuccess.comDoe@clientsuccess.com
7%
first@clientsuccess.comJohn@clientsuccess.com
3%
first.last@clientsuccess.comJohn.Doe@clientsuccess.com
45%

Frequently Asked Questions

Where is ClientSuccess's headquarters located?

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ClientSuccess's main headquarters is located at Lehi, Utah 84043 US. The company has employees across 5 continents, including North AmericaAsiaAfrica.

What is ClientSuccess's phone number?

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You can contact ClientSuccess's main corporate office by phone at +1-801-341-1832. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is ClientSuccess's official website and social media links?

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ClientSuccess's official website is clientsuccess.com and has social profiles on LinkedIn.

How much revenue does ClientSuccess generate?

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As of June 2024, ClientSuccess's annual revenue reached $7.5M.

What is ClientSuccess's SIC code NAICS code?

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ClientSuccess's SIC code is 5045 - Computers and Computer Peripheral Equipment and Software NAICS code is 5112 - Software Publishers.

How many employees does ClientSuccess have currently?

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As of June 2024, ClientSuccess has approximately 37 employees across 5 continents, including North AmericaAsiaAfrica. Key team members include Chief Customer Officer: K. F.Chief Technology Officer: J. K.Vice President Of Sales: T. R.. Explore ClientSuccess's employee directory with LeadIQ.

What industry does ClientSuccess belong to?

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ClientSuccess operates in the Software Development industry.

What technology does ClientSuccess use?

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ClientSuccess's tech stack includes LookerHubSpot AnalyticsApache Kafkastyled-componentsWebpackWP EngineWP Fastest CacheLinkedin.

What is ClientSuccess's email format?

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ClientSuccess's email format typically follows the pattern of . Find more ClientSuccess email formats with LeadIQ.

How much funding has ClientSuccess raised to date?

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As of June 2024, ClientSuccess has raised $2.5M in funding. The last funding round occurred on Jul 26, 2018.

When was ClientSuccess founded?

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ClientSuccess was founded in 2014.
ClientSuccess

ClientSuccess

Software DevelopmentUtah, United States11-50 Employees

ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue. 

We believe that SaaS is more than software and service. It’s about relationships. Think beyond acquisition and support. You want a customer for life. And not one that exists because they’re locked into a contract. You want a customer that chooses to partner with you because you help them accomplish their goals and succeed—through personal relationships and delightful experiences. 

You succeed when your customers succeed. In the day of big data, don’t forget that its people using your product. There are a lot of services offering to tell you what they’re doing, but that’s not enough. You need to know why. That’s how you reduce churn and increase revenue.

ClientSuccess is a simple yet sophisticated solution that both the front-line CSMs and the Executive team will love. For the CSMs, we bring together the tools, best practices, insights and analytics they need to proactively manage their customers. For the Executives, we deliver the deep analytics, metric and reports to provide a comprehensive view of the health of their SaaS business. Our clients love to use our solution. Every day, all day.

Section iconCompany Overview

Headquarters
Lehi, Utah 84043 US
Phone number
+1-801-341-1832
SIC Code
5045 - Computers and Computer Peripheral Equipment and Software
NAICS Code
5112 - Software Publishers
Founded
2014
Employees
11-50

Section iconFunding & Financials

  • $2.5M

    ClientSuccess has raised a total of $2.5M of funding over 4 rounds. Their latest funding round was raised on Jul 26, 2018.

  • $10M

    ClientSuccess's revenue is in the range of $10M

Section iconFunding & Financials

  • $2.5M

    ClientSuccess has raised a total of $2.5M of funding over 4 rounds. Their latest funding round was raised on Jul 26, 2018.

  • $10M

    ClientSuccess's revenue is in the range of $10M

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