Digital Growth Leverage Novo Mundo’s strong online and marketplace presence with nearly 1,000 sellers and 40% of revenue from digital channels. Develop targeted cross-sell campaigns for high-margin electronics and home appliances sold online, and offer bundled installation services to boost average order value.

Expansion Pipeline Capitalize on aggressive store expansion plans (30 new stores this year, 50 in 2023) by offering scalable supply chain, vendor financing, and in-store experiential displays. Propose partnerships for in-store demos, on-site credit options, and localized promotions to accelerate new store performance.

Financing & Credit Position financial services as a differentiator by expanding credit-based sales, insurance offerings, and easy installment options across channels. Develop co-branded credit products and insure/install service packages to increase cart size and customer loyalty.

Tech-Driven Experience Align with their technology-forward rebranding and omnichannel integration to offer analytics, personalized recommendations, and installation services. Propose SaaS integrations, CRM enhancements, and targeted ad solutions that improve conversion across digital and physical touchpoints.

Customer Experience Emphasize end-to-end solution selling including delivery, installation, and after-sales support. Propose partnerships for post-purchase care programs, extended warranties, and service bundles to boost satisfaction metrics and repeat purchases across their large geographies.