Acquisition Synergies E Source acquisition expands access to utilities clients and scale. Leverage this to cross-sell Opinion Dynamics' program evaluation, customer experience analytics, and grid-focused research to E Source's portfolio. Propose joint offerings around program performance measurement, customer feedback loops, and advisory services.
Utilities Growth Target utilities and energy providers undergoing grid modernization and demand-side management. Position as partner to design and evaluate energy programs, conduct impact assessments, and deliver customer engagement analytics. Propose scopes for program evaluation, customer segmentation, and performance reporting.
Analytics Advantage Capitalize on data science capabilities with scikit-learn and survey platforms to deliver data-driven insights and ML-enabled evaluation. Offer modernization of survey research, optimized sampling, and predictive analytics for energy programs to improve decision making and ROI.
CRM and CX Salesforce-ready capabilities enable end-to-end CX measurement and dashboarding. Propose end-to-end customer journey analytics, KPI dashboards, and data integration services to utilities pursuing customer-centric programs.
Market Intelligence Thought leadership and market intelligence focus can create recurring advisory engagements. Package quarterly energy trend briefs, benchmarking, and policy impact analyses for utility and energy sector clients, expanding revenue through retainer-based advisory.