Insights

Strategic Partnerships OutPLEX has established partnerships with industry giants like Amazon Web Services and Comm100, showcasing its ability to collaborate with major players to enhance customer experience solutions. Leveraging these partnerships can open doors for cross-selling opportunities and accessing a broader client base.

Rapid Expansion With recent expansions in employee headcount and office space, OutPLEX has demonstrated significant growth potential. This expansion presents an opportunity for sales reps to target new markets, industries, and geographies where the company is increasing its presence, indicating a demand for its services.

Tech Solutions Expertise OutPLEX's tech stack includes Google Analytics, HubSpot Analytics, and Cisco, highlighting its technological capabilities. Understanding these tools can enable sales professionals to align their offerings with OutPLEX's existing infrastructure and provide tailored solutions that integrate seamlessly with the company's technology ecosystem.

Diverse Industry Reach OutPLEX serves a wide range of verticals and works with government agencies and Fortune 500 companies. Sales development representatives can leverage this diverse industry reach to position OutPLEX's services as versatile and adaptable to various business needs, potentially attracting clients from different sectors.

Customer-Centric Focus As a leader in customer contact management services, OutPLEX focuses on enhancing customer experience through AI-powered solutions like conversational chatbots and digital messaging. Sales professionals can highlight the company's customer-centric approach to win over clients looking to boost their customer service and engagement efforts.

OutPLEX Tech Stack

OutPLEX uses 8 technology products and services including Google Analytics, HubSpot Analytics, Microsoft Excel, and more. Explore OutPLEX's tech stack below.

  • Google Analytics
    Analytics
  • HubSpot Analytics
    Analytics
  • Microsoft Excel
    Editors
  • AOS
    Javascript Libraries
  • Cisco
    Network Hardware
  • PHP
    Programming Languages
  • Bootstrap
    UI Frameworks
  • Facebook
    Widgets

OutPLEX's Email Address Formats

OutPLEX uses at least 1 format(s):
OutPLEX Email FormatsExamplePercentage
First.Last@outplex.comJohn.Doe@outplex.com
44%
First.Middle@outplex.comJohn.Michael@outplex.com
6%
First.Last@outplex.comJohn.Doe@outplex.com
44%
First.Middle@outplex.comJohn.Michael@outplex.com
6%

Frequently Asked Questions

Where is OutPLEX's headquarters located?

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OutPLEX's main headquarters is located at 6301 NW 5th Way Suite 1700 Fort Lauderdale, Florida 33309 US. The company has employees across 3 continents, including North AmericaSouth AmericaEurope.

What is OutPLEX's official website and social media links?

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OutPLEX's official website is outplex.com and has social profiles on LinkedIn.

How much revenue does OutPLEX generate?

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As of October 2024, OutPLEX's annual revenue reached $750M.

How many employees does OutPLEX have currently?

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As of October 2024, OutPLEX has approximately 1K employees across 3 continents, including North AmericaSouth AmericaEurope. Key team members include Chief Commercial Officer (cco): J. A.Chief Operations Officer: T. C.Founder / Ceo: J. R.. Explore OutPLEX's employee directory with LeadIQ.

What industry does OutPLEX belong to?

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OutPLEX operates in the Outsourcing and Offshoring Consulting industry.

What technology does OutPLEX use?

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OutPLEX's tech stack includes Google AnalyticsHubSpot AnalyticsMicrosoft ExcelAOSCiscoPHPBootstrapFacebook.

What is OutPLEX's email format?

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OutPLEX's email format typically follows the pattern of . Find more OutPLEX email formats with LeadIQ.

When was OutPLEX founded?

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OutPLEX was founded in 2001.
OutPLEX

OutPLEX

Outsourcing and Offshoring ConsultingFlorida, United States1001-5000 Employees

OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands.  For over 20 years, companies have chosen OutPLEX as their business process outsourcing partner for innovation and results.   As a Minority Certified Company, OutPLEX values diversity and inclusion and prides itself on a supportive and positive team culture and employee experience.    

OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies transacting billions of calls, messages, emails and more, including over 30% of the Fortune 500.   

Our Solutions include:

► Outsourced Customer Service, Sales & Technical Support
► Specializing in Digital Messaging, Automation, and Voice
► Conversational AI Chat Bot Development 
► SMS Digital Messaging and Live Chat 
► Software Programming, Professional Services Support and Back Office Solutions

Visit OutPLEX.com for more information or call 866-531-5773. 

#Outsourcing #DigitalMessaging #CustomerExperience #B2BEngagement #CallCenters #IVRDeflection #ChatBot #Automation #LiveChat #BackOfficeSupport #ConversationalAI #Messaging #SocialMediaMessaging #DigitalTransformation #Nearshore #CX #TechnicalSupport #SalesSupport #CustomerService #BPOServices

Section iconCompany Overview

Headquarters
6301 NW 5th Way Suite 1700 Fort Lauderdale, Florida 33309 US
Founded
2001
Employees
1001-5000

Section iconFunding & Financials

  • $100M$1B

    OutPLEX's revenue is in the range of $100M$1B

Section iconFunding & Financials

  • $100M$1B

    OutPLEX's revenue is in the range of $100M$1B

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