Insights

Strategic Partnerships OutPLEX has established strategic partnerships with key industry players like Amazon and Comm100, indicating openness to collaboration and integration of innovative solutions. Leveraging these partnerships can create cross-selling opportunities and enhance the outreach to a wider customer base.

Employee Growth Impact OutPLEX's expansion in the Dominican Republic and plans to hire 300 more employees showcase a strong growth trajectory. This presents an opportunity to offer additional services to cater to new markets and reinforce relationships with existing clients through increased capacity and diversified skill sets.

Customer Base Diversity With over 30% of the Fortune 500 companies as clients, OutPLEX demonstrates the ability to cater to diverse customer needs across various sectors. This diverse customer base provides a rich opportunity for networking, referrals, and potential upselling by showcasing success stories and case studies relevant to specific industries.

Digital Transformation Focus OutPLEX's focus on digital transformation, exemplified by services like Conversational AI Chat Bot Development and Digital Messaging, aligns with the current market trends towards enhancing customer experiences through technology-driven solutions. Leveraging these offerings can appeal to companies looking to boost their digital presence and streamline customer interactions.

CX and BPO Expertise OutPLEX's expertise in customer contact management services, including Outsourced Customer Service, Sales & Technical Support, positions the company as a reliable partner for enhancing customer experience and operational efficiency. Targeting businesses seeking to outsource these critical functions can lead to mutually beneficial partnerships and increased revenue streams.

OutPLEX Tech Stack

OutPLEX uses 8 technology products and services including Site Kit, HubSpot Analytics, Oracle, and more. Explore OutPLEX's tech stack below.

  • Site Kit
    Analytics
  • HubSpot Analytics
    Analytics
  • Oracle
    Enterprise
  • AOS
    Javascript Libraries
  • Priority Hints
    Performance
  • Node.js
    Programming Languages
  • YouTube
    Video Players
  • Apache HTTP Server
    Web Servers

OutPLEX's Email Address Formats

OutPLEX uses at least 1 format(s):
OutPLEX Email FormatsExamplePercentage
First.Last@outplex.comJohn.Doe@outplex.com
44%
First.Middle@outplex.comJohn.Michael@outplex.com
6%
First.Last@outplex.comJohn.Doe@outplex.com
44%
First.Middle@outplex.comJohn.Michael@outplex.com
6%

Frequently Asked Questions

Where is OutPLEX's headquarters located?

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OutPLEX's main headquarters is located at 3363 W. Commercial Blvd. Suite 200 Fort Lauderdale, Florida 33309 US. The company has employees across 3 continents, including North AmericaSouth AmericaEurope.

What is OutPLEX's official website and social media links?

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OutPLEX's official website is outplex.com and has social profiles on LinkedIn.

How much revenue does OutPLEX generate?

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As of June 2025, OutPLEX's annual revenue reached $750M.

What is OutPLEX's NAICS code?

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OutPLEX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does OutPLEX have currently?

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As of June 2025, OutPLEX has approximately 300 employees across 3 continents, including North AmericaSouth AmericaEurope. Key team members include Chief Operations Officer: T. C.Founder / Ceo: J. R.Global Head Of People And Talent: G. G.. Explore OutPLEX's employee directory with LeadIQ.

What industry does OutPLEX belong to?

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OutPLEX operates in the Outsourcing and Offshoring Consulting industry.

What technology does OutPLEX use?

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OutPLEX's tech stack includes Site KitHubSpot AnalyticsOracleAOSPriority HintsNode.jsYouTubeApache HTTP Server.

What is OutPLEX's email format?

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OutPLEX's email format typically follows the pattern of . Find more OutPLEX email formats with LeadIQ.

When was OutPLEX founded?

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OutPLEX was founded in 2001.
OutPLEX

OutPLEX

Outsourcing and Offshoring ConsultingFlorida, United States201-500 Employees

OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands.  For over 20 years, companies have chosen OutPLEX as their business process outsourcing partner for innovation and results.   As a Minority Certified Company, OutPLEX values diversity and inclusion and prides itself on a supportive and positive team culture and employee experience.    

OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies transacting billions of calls, messages, emails and more, including over 30% of the Fortune 500.   

Our Solutions include:

► Outsourced Customer Service, Sales & Technical Support
► Specializing in Digital Messaging, Automation, and Voice
► Conversational AI Chat Bot Development 
► SMS Digital Messaging and Live Chat 
► Software Programming, Professional Services Support and Back Office Solutions

Visit OutPLEX.com for more information or call 866-531-5773. 

#Outsourcing #DigitalMessaging #CustomerExperience #B2BEngagement #CallCenters #IVRDeflection #ChatBot #Automation #LiveChat #BackOfficeSupport #ConversationalAI #Messaging #SocialMediaMessaging #DigitalTransformation #Nearshore #CX #TechnicalSupport #SalesSupport #CustomerService #BPOServices

Section iconCompany Overview

Headquarters
3363 W. Commercial Blvd. Suite 200 Fort Lauderdale, Florida 33309 US
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2001
Employees
201-500

Section iconFunding & Financials

  • $100M$1B

    OutPLEX's revenue is in the range of $100M$1B

Section iconFunding & Financials

  • $100M$1B

    OutPLEX's revenue is in the range of $100M$1B

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