Insights

Diverse Industry Expertise OutPLEX supports a broad range of verticals including government agencies and Fortune 500 companies, indicating a capacity to handle complex, large-scale customer contact needs across multiple sectors.

Strategic Partnerships Recent collaborations with industry giants like Amazon Web Services and Comm100 demonstrate OutPLEX’s ability to integrate advanced digital transformation tools and AI-driven solutions, creating opportunities for clients seeking innovative customer experience enhancements.

Technology Focus The company’s investment in conversational AI, digital messaging, and automation positions it well for clients looking to modernize their contact centers with cutting-edge solutions like chatbots and omnichannel platforms.

Growth in Nearshore Markets Expansion efforts in the Dominican Republic, including adding 300 employees and increasing operational space, suggest a strong focus on nearshore delivery models, appealing to companies prioritizing cost-effective, time-zone aligned offshore support.

Employee and Cultural Strengths As a Minority Certified Company with a positive team culture, OutPLEX can leverage its reputation to attract clients valuing diversity and high employee engagement, which are increasingly important factors in vendor selection.

OutPLEX Tech Stack

OutPLEX uses 8 technology products and services including LinkedIn Ads, HubSpot Analytics, MySQL, and more. Explore OutPLEX's tech stack below.

  • LinkedIn Ads
    Advertising
  • HubSpot Analytics
    Analytics
  • MySQL
    Database
  • oEmbed
    Dev Tools
  • Font Awesome
    Font Scripts
  • HubSpot
    Marketing Automation
  • Google Tag Manager
    Tag Management
  • Apache HTTP Server
    Web Servers

OutPLEX's Email Address Formats

OutPLEX uses at least 1 format(s):
OutPLEX Email FormatsExamplePercentage
First.Last@outplex.comJohn.Doe@outplex.com
89%
First.Middle@outplex.comJohn.Michael@outplex.com
11%

Frequently Asked Questions

Where is OutPLEX's headquarters located?

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OutPLEX's main headquarters is located at 6301 Northwest 5th Way Suite 1700 Fort Lauderdale, Florida 33309 United States. The company has employees across 3 continents, including North AmericaSouth AmericaEurope.

What is OutPLEX's official website and social media links?

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OutPLEX's official website is outplex.com and has social profiles on LinkedIn.

What is OutPLEX's NAICS code?

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OutPLEX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does OutPLEX have currently?

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As of May 2026, OutPLEX has approximately 302 employees across 3 continents, including North AmericaSouth AmericaEurope. Key team members include Chief Operations Officer: T. C.Global Head Of Information Technology: P. M.Marketing Manager (department Head): A. L.. Explore OutPLEX's employee directory with LeadIQ.

What industry does OutPLEX belong to?

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OutPLEX operates in the Outsourcing and Offshoring Consulting industry.

What technology does OutPLEX use?

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OutPLEX's tech stack includes LinkedIn AdsHubSpot AnalyticsMySQLoEmbedFont AwesomeHubSpotGoogle Tag ManagerApache HTTP Server.

What is OutPLEX's email format?

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OutPLEX's email format typically follows the pattern of First.Last@outplex.com. Find more OutPLEX email formats with LeadIQ.

When was OutPLEX founded?

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OutPLEX was founded in 2001.

OutPLEX

Outsourcing and Offshoring ConsultingFlorida, United States201-500 Employees

OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands.  For over 20 years, companies have chosen OutPLEX as their business process outsourcing partner for innovation and results.   As a Minority Certified Company, OutPLEX prides itself on a supportive and positive team culture and employee experience.    

OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies transacting billions of calls, messages, emails and more, including over 30% of the Fortune 500.   

Our Solutions include:

► Outsourced Customer Service, Sales & Technical Support
► Specializing in Digital Messaging, Automation, and Voice
► Conversational AI Chat Bot Development 
► SMS Digital Messaging and Live Chat 
► Software Programming, Professional Services Support and Back Office Solutions

Visit OutPLEX.com for more information or call 866-531-5773. 

#Outsourcing #DigitalMessaging #CustomerExperience #B2BEngagement #CallCenters #IVRDeflection #ChatBot #Automation #LiveChat #BackOfficeSupport #ConversationalAI #Messaging #SocialMediaMessaging #DigitalTransformation #Nearshore #CX #TechnicalSupport #SalesSupport #CustomerService #BPOServices

Section iconCompany Overview

Headquarters
6301 Northwest 5th Way Suite 1700 Fort Lauderdale, Florida 33309 United States
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2001
Employees
201-500

Section iconFunding & Financials

  • $1M$10M

    OutPLEX's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    OutPLEX's revenue is estimated to be in the range of $1M$10M

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