Enhanced AI Capabilities Helpshift recently launched AI-powered capabilities, enabling modern brands to provide consumer-first support with automated solutions. This enhancement positions Helpshift as a key player in the evolving AI-driven customer support market.

Strategic Partnerships & Acquisitions Helpshift has established strategic partnerships and acquisitions with industry leaders like LogMeIn and Keywords Studios Plc. These collaborations showcase the company's commitment to expanding its market reach and enhancing its offerings, presenting partnership opportunities for synergistic growth.

Market Benchmark Reports By publishing the Digital Support Benchmark Report annually, Helpshift demonstrates thought leadership in understanding trends across various industries like gaming and fintech. Leveraging these reports can help sales teams engage prospects with relevant insights and position Helpshift as a valuable knowledge resource.

Innovative Free Plans & SDK Launches Helpshift's introduction of innovative offerings like Feedback+ for in-app and metaverse customer support, including a free plan, indicates a commitment to customer-centric solutions. Sales teams can leverage these initiatives to attract potential clients seeking cost-effective and cutting-edge support solutions.

Integration with Key Industry Players Following the acquisition by Keywords Studios Plc., Helpshift has the opportunity to leverage synergies and integrate with established players in the video games and software development industry. This integration opens doors for cross-selling and collaboration possibilities with relevant industry stakeholders.