AI Capabilities Expansion Helpshift has recently launched new AI-powered capabilities, enhancing its customer support platform. This advancement can be leveraged as a selling point to attract businesses looking for innovative solutions to streamline their support processes.

Strategic Partnerships Helpshift has established strategic partnerships with industry players like LogMeIn, demonstrating its collaborative approach to enhancing customer service offerings. These partnerships can be utilized as a gateway to tap into new client networks and expand market reach.

Acquisition by Keywords Studios Keywords Studios' acquisition of Helpshift for $75M showcases a high valuation and market confidence in Helpshift's capabilities. This acquisition can be utilized to position Helpshift as a strong player in the market and attract clients seeking reliable and established support solutions.

Launch of Feedback+ Plans Helpshift's launch of Feedback+ plans, including a free plan for in-app and metaverse customer support, presents an opportunity to offer flexible and accessible support solutions to potential clients. This offering can serve as a competitive advantage to win over businesses looking to optimize customer engagement.

Metashift SDK Launch The launch of Helpshift's Metashift SDK allows app creators to enhance their product experience by collecting feedback and crash reports efficiently. By promoting the benefits of this SDK, Helpshift can attract tech-savvy clients interested in improving their app performance and user experience.