Insights

AI Native Advantage Helpshift is an AI-Native Player Engagement platform serving gaming studios, highlighting opportunities to upsell AI-driven automation and scale-based support to improve LTV and reduce costs for large gaming studios.

Multilingual Support Growth Recent AI-powered multilingual capabilities suggest a selling point for studios targeting global audiences, enabling expansion into new markets with localized, automated support and higher retention.

Enterprise Scale Potential With a customer base spanning leading gaming studios and a SOC 2 compliance posture, there is a clear opportunity to target enterprise clients seeking compliant, secure, scalable customer engagement solutions.

Strategic Partnerships Historically connected with Keywords Studios and LogMeIn, there is potential to leverage partnership-based co-sell motions or distribution agreements to accelerate adoption across broader game portfolios.

Insight-Driven Services Regular Digital Support Benchmark reporting signals a data-driven value proposition; selling advisory services around CX optimization and measurable outcomes could augment product-led growth with premium services.

Helpshift Tech Stack

Helpshift uses 8 technology products and services including AdRoll, CISSP, InVision, and more. Explore Helpshift's tech stack below.

  • AdRoll
    Advertising
  • CISSP
    Certificates
  • InVision
    Communication And Collaboration
  • Continuous Delivery
    Continuous Integration
  • Apache HBase
    Database
  • Sophos
    Email Security
  • ISO/IEC 27001
    Governance, Risk And Compliance
  • Perl
    Programming Languages

Media & News

Helpshift's Email Address Formats

Helpshift uses at least 1 format(s):
Helpshift Email FormatsExamplePercentage
First.Last@helpshift.comJohn.Doe@helpshift.com
71%
First@helpshift.comJohn@helpshift.com
25%
FirstLast@helpshift.comJohnDoe@helpshift.com
2%
First.L@helpshift.comJohn.D@helpshift.com
2%

Frequently Asked Questions

What is Helpshift's phone number?

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You can contact Helpshift's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Helpshift's official website and social media links?

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Helpshift's official website is helpshift.com and has social profiles on LinkedInCrunchbase.

How much revenue does Helpshift generate?

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As of August 2026, Helpshift's annual revenue is estimated to be $25M - $50M.

What is Helpshift's SIC code NAICS code?

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Helpshift's SIC code is 7372 - Prepackaged Software NAICS code is 5112 - Software Publishers.

How many employees does Helpshift have currently?

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As of August 2026, Helpshift has approximately 319 employees across 4 continents, including AsiaNorth AmericaEurope. Key team members include Ceo: L. C.Chief Executive Officer: S. B.Chief Product And Technology Officer: P. K.. Explore Helpshift's employee directory with LeadIQ.

What industry does Helpshift belong to?

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Helpshift operates in the Software Development industry.

What technology does Helpshift use?

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Helpshift's tech stack includes AdRollCISSPInVisionContinuous DeliveryApache HBaseSophosISO/IEC 27001Perl.

What is Helpshift's email format?

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Helpshift's email format typically follows the pattern of First.Last@helpshift.com. Find more Helpshift email formats with LeadIQ.

How much funding has Helpshift raised to date?

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As of August 2026, Helpshift has raised $69M in funding. The last funding round occurred on Aug 31, 2019 for $15M.
Helpshift logo

Helpshift

Software DevelopmentCalifornia, United States201-500 Employees

Helpshift provides an AI-native platform for managing player engagement in video games. The platform weaves together in-game technology, scalable AI, and human expertise to support four areas: customer support, player engagement, trust and safety, and community management. By aligning conversations—whether automated or human-assisted—with business goals, it aims to improve outcomes such as retention and community health.

Its customers include leading gaming studios seeking to reduce costs, raise player satisfaction, and safeguard brand reputation. The company is based in San Francisco, California, and is positioned as a mid-sized software developer within the gaming tech space. In 2024, Helpshift launched an AI-powered multilingual support tool.

Section iconCompany Overview

Phone number
SIC Code
7372 - Prepackaged Software
NAICS Code
5112 - Software Publishers
Employees
201-500

Section iconFunding & Financials

  • $69M

    Helpshift has raised a total of $69M of funding over 6 rounds. Their latest funding round was raised on Aug 31, 2019 in the amount of $15Mas a series_c.

  • $25M - $50M

    Helpshift's revenue is estimated to be in the range of $25M - $50M

Section iconFunding & Financials

  • $69M

    Helpshift has raised a total of $69M of funding over 6 rounds. Their latest funding round was raised on Aug 31, 2019 in the amount of $15Mas a series_c.

  • $25M - $50M

    Helpshift's revenue is estimated to be in the range of $25M - $50M

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