Insights

Strong Customer Satisfaction P&N Bank has been recognized as Bank of the Year 2024 for the second consecutive year with a high customer satisfaction score of 91.6%, indicating a loyal customer base and positive service reputation that can be leveraged to promote premium financial products or expand cross-selling opportunities.

Digital Innovation Leadership The recent launch of CX Cloud from Genesys and Salesforce demonstrates P&N Bank’s commitment to advanced digital customer experience solutions, presenting opportunities to offer tailored CRM and engagement tools to enhance their digital banking capabilities.

Community & Inclusivity Focus With a strong emphasis on community engagement and inclusivity, including sponsorships like the Western Australia Police Force’s Recognition of Excellence Awards, there is potential to collaborate on community-based financial wellness programs or CSR initiatives to deepen customer relationships.

Technology Stack & Modernization Utilization of cutting-edge tech like Babel, Webpack, and Google Analytics indicates a modern IT environment, opening doors for proposals related to fintech integrations, security enhancements, or data analytics solutions to further advance their digital infrastructure.

Growth through Partnerships Recent collaborations with MSA National and the launch of broker accreditation modules highlight P&N Group’s focus on strengthening broker channels and lending operations, creating opportunities to offer innovative lending platforms, CRM enhancements, or training solutions for their brokers.

P&N Bank Tech Stack

P&N Bank uses 8 technology products and services including Babel, Webpack, MyFonts, and more. Explore P&N Bank's tech stack below.

  • Babel
    Development
  • Webpack
    Development
  • MyFonts
    Font Scripts
  • Microsoft Word
    Office Suites
  • Windows Server
    Operating Systems
  • HSTS
    Security
  • Google Analytics
    Web Analytics
  • Google Plus
    Widgets

Media & News

P&N Bank's Email Address Formats

P&N Bank uses at least 1 format(s):
P&N Bank Email FormatsExamplePercentage
First.Last@pnbank.com.auJohn.Doe@pnbank.com.au
100%

Frequently Asked Questions

Where is P&N Bank's headquarters located?

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P&N Bank's main headquarters is located at 556 Wellington Street Level Perth, Western Australia 6000 Australia. The company has employees across 3 continents, including OceaniaEuropeNorth America.

What is P&N Bank's official website and social media links?

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P&N Bank's official website is pnbank.com.au and has social profiles on LinkedIn.

What is P&N Bank's SIC code NAICS code?

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P&N Bank's SIC code is 6029 - Commercial Banks, Not Elsewhere Classified NAICS code is 52211 - Commercial Banking.

How many employees does P&N Bank have currently?

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As of April 2026, P&N Bank has approximately 363 employees across 3 continents, including OceaniaEuropeNorth America. Key team members include Chief Executive Officer: A. H.Chief People Officer (acting): B. N.Chief Transformation & Technology Officer: W. W.. Explore P&N Bank's employee directory with LeadIQ.

What industry does P&N Bank belong to?

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P&N Bank operates in the Banking industry.

What technology does P&N Bank use?

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P&N Bank's tech stack includes BabelWebpackMyFontsMicrosoft WordWindows ServerHSTSGoogle AnalyticsGoogle Plus.

What is P&N Bank's email format?

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P&N Bank's email format typically follows the pattern of First.Last@pnbank.com.au. Find more P&N Bank email formats with LeadIQ.

P&N Bank

BankingWestern Australia, Australia201-500 Employees

We’re P&N Bank and we’re proudly based in WA. We are part of P&N Group, which is amongst the largest customer-owned banking organisations in Australia and operates P&N Bank in Western Australia and BCU Bank in NSW and south-eastern Queensland. Driven by our long-held belief in the value of mutuality, we strive to achieve success on behalf of our customers, our communities and each other with passion, energy and commitment. 

At P&N Bank, we're for everyone and for every stage of life. We believe in a future where everyone has access to financial knowledge, no matter their background. A safe space, where there’s no such thing as a silly question. 

As a customer-owned organisation, all profits we make are reinvested back into the business for the benefit of those who bank with us. This allows us to bring you friendly, personalised service with banking products designed to put your interests first, as well as lower fees and competitive rates. 

We take pride in offering a genuine banking alternative to those who seek competitive and convenient retail banking services, award-winning digital and mobile banking, outstanding customer experiences and a community spirit that supports those in need. In fact, our very purpose is to enrich the lives of our customers and their communities.

P&N Bank has 12 branches serving customers across Perth, Mandurah and Bunbury, alongside our vibrant Perth-based Contact Centre. And, we offer mobile lending and broker services to fulfil the needs of customers who prefer to access our loans through those channels.

We stand for inclusivity and value innovation, agility and the ability to develop strong relationships. As we work hard for our customers, we offer a collaborative and engaging workplace where our people can learn, develop and thrive.

To find out more, please contact us on 13 25 77, visit pnbank.com.au or drop into your local branch.

Section iconCompany Overview

Headquarters
556 Wellington Street Level Perth, Western Australia 6000 Australia
SIC Code
6029 - Commercial Banks, Not Elsewhere Classified
NAICS Code
52211 - Commercial Banking
Employees
201-500

Section iconFunding & Financials

  • $25M$50M

    P&N Bank's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    P&N Bank's revenue is estimated to be in the range of $25M$50M

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