Insights

Strong Customer Satisfaction P&N Bank has achieved consecutive recognition as Bank of the Year 2023 and 2024 through Roy Morgan Customer Satisfaction Awards, with an outstanding satisfaction score of 91.6%. This high customer satisfaction level indicates strong loyalty and positive brand perception, presenting opportunities to upsell premium or enhanced banking products to existing clients.

Community & Mutuality Focus As a customer-owned organization reinvesting profits into the business, P&N Bank emphasizes personalized service, lower fees, and community support. This creates opportunities for financial products that align with socially responsible investing, community development programs, and tailored financial planning services aimed at socially conscious consumers.

Digital Engagement Leverage With award-winning digital and mobile banking platforms, P&N Bank prioritizes technology-driven customer experiences. This focus indicates potential to introduce innovative fintech solutions, such as integrated personal finance management tools or advanced digital loan processes, to further enhance client onboarding and engagement.

Expanding Broker Relationships Recent initiatives like launching broker accreditation eLearning modules and improving home loan fulfillment through partner collaborations suggest openness to expanding broker networks. This provides an avenue to offer complementary mortgage technology solutions, broker relationship management tools, or targeted marketing services to increase broker engagement.

Strong Market Position P&N Bank's regional presence across Perth, Mandurah, and Bunbury, combined with a vibrant contact center, positions it well to target local businesses and community organizations. Business development efforts could focus on tailored financial services for small to medium enterprises, community-focused financial products, or regional expansion support to capitalize on its trusted regional brand.

P&N Bank Tech Stack

P&N Bank uses 8 technology products and services including Babel, Webpack, MyFonts, and more. Explore P&N Bank's tech stack below.

  • Babel
    Development
  • Webpack
    Development
  • MyFonts
    Font Scripts
  • Microsoft Word
    Office Suites
  • Windows Server
    Operating Systems
  • HSTS
    Security
  • Google Analytics
    Web Analytics
  • Google Plus
    Widgets

Media & News

P&N Bank's Email Address Formats

P&N Bank uses at least 1 format(s):
P&N Bank Email FormatsExamplePercentage
First.Last@pnbank.com.auJohn.Doe@pnbank.com.au
50%
First.Last@pnbank.com.auJohn.Doe@pnbank.com.au
50%

Frequently Asked Questions

Where is P&N Bank's headquarters located?

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P&N Bank's main headquarters is located at 556 Wellington Street, Level. The company has employees across 3 continents, including OceaniaEuropeNorth America.

What is P&N Bank's official website and social media links?

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P&N Bank's official website is pnbank.com.au and has social profiles on LinkedIn.

What is P&N Bank's SIC code NAICS code?

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P&N Bank's SIC code is 6029 - Commercial Banks, Not Elsewhere Classified NAICS code is 52211 - Commercial Banking.

How many employees does P&N Bank have currently?

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As of December 2025, P&N Bank has approximately 501 employees across 3 continents, including OceaniaEuropeNorth America. Key team members include Chief Executive Officer: A. H.Chief People Officer (acting): B. N.Chief Data & Propositions Officer: C. M.. Explore P&N Bank's employee directory with LeadIQ.

What industry does P&N Bank belong to?

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P&N Bank operates in the Banking industry.

What technology does P&N Bank use?

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P&N Bank's tech stack includes BabelWebpackMyFontsMicrosoft WordWindows ServerHSTSGoogle AnalyticsGoogle Plus.

What is P&N Bank's email format?

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P&N Bank's email format typically follows the pattern of First.Last@pnbank.com.au. Find more P&N Bank email formats with LeadIQ.

P&N Bank

BankingWestern Australia, Australia501-1000 Employees

We’re P&N Bank and we’re proudly based in WA. We are part of P&N Group, which is amongst the largest customer-owned banking organisations in Australia and operates P&N Bank in Western Australia and BCU Bank in NSW and south-eastern Queensland. Driven by our long-held belief in the value of mutuality, we strive to achieve success on behalf of our customers, our communities and each other with passion, energy and commitment. 

At P&N Bank, we're for everyone and for every stage of life. We believe in a future where everyone has access to financial knowledge, no matter their background. A safe space, where there’s no such thing as a silly question. 

As a customer-owned organisation, all profits we make are reinvested back into the business for the benefit of those who bank with us. This allows us to bring you friendly, personalised service with banking products designed to put your interests first, as well as lower fees and competitive rates. 

We take pride in offering a genuine banking alternative to those who seek competitive and convenient retail banking services, award-winning digital and mobile banking, outstanding customer experiences and a community spirit that supports those in need. In fact, our very purpose is to enrich the lives of our customers and their communities.

P&N Bank has 12 branches serving customers across Perth, Mandurah and Bunbury, alongside our vibrant Perth-based Contact Centre. And, we offer mobile lending and broker services to fulfil the needs of customers who prefer to access our loans through those channels.

We stand for inclusivity and value innovation, agility and the ability to develop strong relationships. As we work hard for our customers, we offer a collaborative and engaging workplace where our people can learn, develop and thrive.

To find out more, please contact us on 13 25 77, visit pnbank.com.au or drop into your local branch.

Section iconCompany Overview

Headquarters
556 Wellington Street, Level
SIC Code
6029 - Commercial Banks, Not Elsewhere Classified
NAICS Code
52211 - Commercial Banking
Employees
501-1000

Section iconFunding & Financials

  • $25M$50M

    P&N Bank's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    P&N Bank's revenue is estimated to be in the range of $25M$50M

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