Pointillist
Software DevelopmentMassachusetts, United States11-50 Employees
Pointillist is a software platform that focuses on customer journey management. It helps organizations measure, monitor, and orchestrate customer journeys to deliver connected and personalized experiences, with the goal of improving customer experience and business outcomes. The company, a small to mid-sized software firm, is based in Boston, Massachusetts. Its target market comprises customer-centric enterprises seeking to optimize CX through coordinated journeys. In 2020, Pointillist was named a Leader in The Forrester Wave: Journey Orchestration Platforms, Q2 2020.