SMB Market Focus Progressive Computing specializes in serving small to medium-sized businesses, making it a prime target for tailored IT support and managed services that address the unique needs of this segment, including cost-effective network management and operational efficiency solutions.

Recent Technology Roadmap The company's recent launch of a comprehensive technology roadmap demonstrates their proactive approach to helping clients identify areas for cost savings and technology upgrades, creating opportunities to offer consulting, hardware, and software upgrade services.

Cybersecurity and Resilience Having experienced a supply chain ransomware attack in 2021 and working on software updates to mitigate vulnerabilities, Progressive Computing is positioned to expand cybersecurity offerings, including threat detection, response, and recovery services to existing and new clients.

Compliance and Support Services Given their focus on resolving tech support frustrations and offering responsive maintenance, there is scope to grow managed IT services, compliance consulting, and helpdesk solutions that align with SMBs seeking reliable, round-the-clock support.

Market Expansion Opportunities With offices in Yonkers and New York City, Progressive Computing can leverage regional proximity to larger SMB clusters, offering localized, face-to-face consulting and expanding their service offerings to capture more market share in the competitive IT support landscape.