What departments does Qualfon have?

Qualfon has employees across 15 departments including Marketing, Information Technology, Information Security, Human Resources, Operations.

What is the largest department at Qualfon?

The largest department at Qualfon is Operations with 6 employees.

Where are Qualfon employees located globally?

Qualfon has employees across 5 continents and 23 countries including Philippines, India, Singapore, Malaysia, United Arab Emirates.

How has Qualfon's team size changed over time?

Qualfon's team has decreased from approximately 5.3K to 2.7K employees based on available data.

Qualfon Employee Directory

Q: Who are Qualfon's key employees and leadership?

Qualfon's key employees include: Coo Cx Usa & Canada: D. W., Chief Information Officer: I. C., Vice President Infosec / Chief Information Security Officer: B. M., Vice President Product Engineering: K. R., Vice President Of Global Payroll/Hris Operations: J. B.

Outsourcing and Offshoring ConsultingMichigan, United States10001+ Employees

Qualfon provides end-to-end customer experience support for businesses, emphasizing the role of individuals in each interaction. The company employs AI-assisted strategies alongside customer experience management solutions to improve interactions and strengthen brands. Its offerings aim to raise customer lifetime value and loyalty while making operations more efficient through customized approaches that balance scale and empathy. The company is based in Highland Park, Michigan, and operates with a large, global workforce providing customer experience and business process outsourcing services. A notable recent development is the December 2024 acquisition of select client relationships and related assets from Rainbow Graphics, expanding its print and digital service offerings.

Qualfon Global Highlights

North America
2.4K

United States Of America
1.9K
Mexico
361
Costa Rica
108
Canada
8
Saint Lucia
1
Trinidad And Tobago
1
Barbados
1

Asia
1.8K

Philippines
1.7K
India
81
Singapore
5
Saudi Arabia
3
Malaysia
1
United Arab Emirates
1
Japan
1

South America
244

Guyana
235
Argentina
6
Colombia
2
Venezuela
1

Oceania
10

Australia
8
New Zealand
2

Europe
4

Ireland
2
Serbia
1
Switzerland
1

Qualfon's Leadership

D. W.
Coo Cx Usa & Canada
Mobile Phone
Email
I. C.
Chief Information Officer
Mobile Phone
Email
B. M.
Vice President Infosec / Chief Information Security Officer
Mobile Phone
Email
K. R.
Vice President Product Engineering
Mobile Phone
Email
J. B.
Vice President Of Global Payroll/Hris Operations
Mobile Phone
Email
S. C.
Head Of Training | Mission Leader
Mobile Phone
Email
R. M.
Managing Director, Marketing Services
Mobile Phone
Email
T. B.
Managing Director -Ces
Mobile Phone
Email

Qualfon Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Analytics
Sales
Operations
Support
Other
Program & Project Management
Quality Assurance
Information Technology
Recruiting

Contact profiles from Qualfon

Name

Title

Contact

Location

Last Update

P. E.
Director, Workforce Management
Mobile Phone
Email
Philippines
Sep 11, 2026
D. L.
Senior Director
Mobile Phone
Email
Jul 29, 2026
V. P.
Site Director Operations
Mobile Phone
Email
Philippines, Metro Manila
Jul 29, 2026
E. S.
Director, Strategic Account Management
Mobile Phone
Email
Mexico, Mexico City
Jul 29, 2026
F. J.
Director Legal Latinoamérica
Mobile Phone
Email
Mexico, Nuevo León
Jun 26, 2026
M. D. T.
Person Office Global Shared Services Director
Mobile Phone
Email
Sep 08, 2026
H. T.
Director Of Operations
Mobile Phone
Email
Oct 08, 2026
M. B.
Site Director
Mobile Phone
Email
Guyana
Sep 08, 2026
J. D.
Director, Operations Support (customer Channels, Engagement, Learning & Development)
Mobile Phone
Email
Philippines, Central Visayas
Sep 29, 2026
J. B. S.
Learning And Development Director
Mobile Phone
Email
Philippines, Metro Manila
Sep 09, 2026

Frequently Asked Questions

What is Qualfon known for?

Qualfon was founded in 1995 and operates in the Outsourcing and Offshoring Consulting industry. Explore Qualfon's company overview page for more information.

What is Qualfon's most common email format?

Qualfon employees' email format typically follows the pattern of FLast@qualfon.com. Trying to find reliable and up-to-date employee contact data? Find more Qualfon email formats with LeadIQ.

How many employees does Qualfon have currently?

Qualfon has approximately 10K employees as of October 2026. These team members are located across 5 continents, including North America, Asia and South America.

Who are Qualfon's key employees and leadership?

As of October 2026, Qualfon's key employees include:

Coo Cx Usa & Canada: D. W.
Chief Information Officer: I. C.
Vice President Infosec / Chief Information Security Officer: B. M.
Vice President Product Engineering: K. R.
Vice President Of Global Payroll/Hris Operations: J. B.

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Qualfon Employee Directory

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