What departments does Qualfon have?

Qualfon has employees across 15 departments including Operations, Information Technology, Entrepreneurship, Human Resources, Recruiting.

What is the largest department at Qualfon?

The largest department at Qualfon is Operations with 7 employees.

Where are Qualfon employees located globally?

Qualfon has employees across 5 continents and 25 countries including Philippines, India, Saudi Arabia, Malaysia, Singapore.

How has Qualfon's team size changed over time?

Qualfon's team has decreased from approximately 5.3K to 2.6K employees based on available data.

Qualfon Employee Directory

Q: Who are Qualfon's key employees and leadership?

Qualfon's key employees include: Coo Cx Usa & Canada: D. W., Chief Information Officer: I. C., Vice President Operations: D. G., Vp Innovation (dacx And Km): S. C., Vice President Product Engineering: K. R..

Outsourcing and Offshoring ConsultingMichigan, United States10001+ Employees

Qualfon provides end-to-end customer experience support for businesses, emphasizing the role of individuals in each interaction. The company employs AI-assisted strategies alongside customer experience management solutions to improve interactions and strengthen brands. Its offerings aim to raise customer lifetime value and loyalty while making operations more efficient through customized approaches that balance scale and empathy. The company is based in Highland Park, Michigan, and operates with a large, global workforce providing customer experience and business process outsourcing services. A notable recent development is the December 2024 acquisition of select client relationships and related assets from Rainbow Graphics, expanding its print and digital service offerings.

Qualfon Global Highlights

North America
1.8K

United States Of America
1.4K
Mexico
320
Costa Rica
118
Canada
9
Trinidad And Tobago
1
Saint Lucia
1

Asia
1.5K

Philippines
1.4K
India
85
Singapore
3
Saudi Arabia
2
United Arab Emirates
2
Malaysia
1
Japan
1

South America
231

Guyana
220
Colombia
5
Argentina
5
Venezuela
1

Oceania
9

Australia
6
New Zealand
3

Europe
6

Denmark
1
Finland
1
Serbia
1
Sweden
1
Ireland
1
Switzerland
1

Qualfon's Leadership

D. W.
Coo Cx Usa & Canada
Mobile Phone
Email
I. C.
Chief Information Officer
Mobile Phone
Email
D. G.
Vice President Operations
Mobile Phone
Email
S. C.
Vp Innovation (dacx And Km)
Mobile Phone
Email
K. R.
Vice President Product Engineering
Mobile Phone
Email
S. C.
Head Of Training | Mission Leader
Mobile Phone
Email
A. G.
Owner
Mobile Phone
Email
V. M.
Country Vice President, Human Resources
Mobile Phone
Email

Qualfon Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Analytics
Sales
Operations
Support
Other
Program & Project Management
Quality Assurance
Information Technology
Recruiting

Contact profiles from Qualfon

Name

Title

Contact Info

Location

Last Update

M. A. G.
Sr. Director, Global Operations
Mobile Phone
Email
GuyanaDemerara-Mahaica
Jun 28, 2026
A. G.
Site Director
Mobile Phone
Email
PhilippinesCentral Visayas
Apr 09, 2025
C. G.
Higher Education Director
Mobile Phone
Email
MexicoNuevo León
Jun 25, 2026
C. R. M.
It Systems Director
Mobile Phone
Email
PhilippinesNational Capital Region
Apr 15, 2026
T. S.
Human Resources Director
Mobile Phone
Email
Jun 27, 2026
V. Q.
General Manager & Site Director Costa Rica
Mobile Phone
Email
Costa Rica
Mar 25, 2026
R. T.
Director Of Operations
Mobile Phone
Email
Guyana
Jun 29, 2026
J. J. W.
Client Services Director, Specialty Accounts
Mobile Phone
Email
Nov 13, 2024
D. M. Q.
Director Of Quality Assurance
Mobile Phone
Email
PhilippinesCalabarzon
Jun 26, 2026
S. M.
Director Of Learning And Development
Mobile Phone
Email
Guyana
Jun 24, 2026

Frequently Asked Questions

What is Qualfon known for?

Qualfon was founded in 1995 operates in the Outsourcing and Offshoring Consulting industry. Explore Qualfon's company overview page for more information.

What is Qualfon's most common email format?

Qualfon employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Qualfon email formats with LeadIQ.

How many employees does Qualfon have currently?

Qualfon has approximately 10K employees as of July 2026. These team members are located across 5 continents, including North AmericaAsiaSouth America.

Who are Qualfon's key employees and leadership?

As of July 2026, Qualfon's key employees include:

Coo Cx Usa & Canada: D. W.
Chief Information Officer: I. C.
Vice President Operations: D. G.
Vp Innovation (dacx And Km): S. C.
Vice President Product Engineering: K. R.

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Qualfon Employee Directory

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