Strong Market Presence Raya CX has established itself as a recognized leader in the global outsourcing industry, consistently receiving awards and high rankings such as being listed in IAOP's Global Outsourcing 100 and recognized as a Leader in the 2025 global outsourcing list. This positions the company as a trusted partner for large corporations seeking reliable customer experience solutions.

Growing Leadership Team The recent appointment of Alaa ElKhishen as CEO signals strategic leadership and potential expansion initiatives, making Raya CX an attractive partner for organizations interested in innovative management and sustained growth within the customer experience sector.

Technology-Driven Solutions Raya CX utilizes advanced technology stacks including Hotjar, WP Rocket, and HTTP/3, highlighting its commitment to integrating cutting-edge tools that enhance customer experience and operational efficiency—an appealing factor for prospects seeking high-tech BPO solutions.

Recognition and Awards The company’s multiple accolades, including awards for CX innovation and recognition as a Major Contender and Star Performer, demonstrate a proven track record of delivering impactful and innovative customer service solutions suitable for clients aiming to elevate their customer experience.

Market and Industry Focus Operating across North America, Europe, and the Middle East with a workforce of 5001-10000 employees and revenues between $25M and $50M, Raya CX targets large-scale enterprises, presenting sales opportunities with organizations looking for scalable outsourcing partners to support global customer engagement strategies.