Insights

Award-Winning Leadership Raya CX consistently receives recognition as a leader in global and regional outsourcing rankings, including the IAOP Global Outsourcing 100 and Everest Group CXM PEAK Matrix, which enhances its credibility and attracts high-profile clients seeking proven quality and innovation.

Strong Market Position With a revenue estimate between 50 million and 100 million dollars and over 5,000 employees, Raya CX demonstrates substantial scale and stability, making it an attractive partner for companies looking for reliable outsourcing solutions across North America, Europe, and the Middle East.

Technology-Driven Solutions Utilizing advanced tech stacks like Google Cloud, Genesys SIP, and Cloudflare Bot Management, Raya CX position itself as an innovative provider capable of supporting complex customer experience management needs with modern, secure, and scalable technologies.

Recognition as a Top Employer The company's consistent recognition as a Top Employer in Egypt signifies a strong employee engagement and organizational stability, which can be a reassuring factor for potential clients seeking partners with motivated and skilled workforces.

Recent Industry Recognition Being awarded as the Best CX Innovation Contact Center and recognized as a Major Contender in the Everest Group indicates Raya CX's commitment to innovation and high-performance service delivery, making it a compelling choice for organizations aiming to enhance customer experience through cutting-edge solutions.

Raya CX Tech Stack

Raya CX uses 8 technology products and services including iCIMS, CompTIA A+, SOC 2, and more. Explore Raya CX's tech stack below.

  • iCIMS
    Applicant Tracking Systems
  • CompTIA A+
    Certificates
  • SOC 2
    Governance, Risk And Compliance
  • Google Cloud
    Infrastructure As A Service
  • Lightbox
    Javascript Libraries
  • Cloudflare Bot Management
    Security
  • X-XSS-Protection
    Security
  • Genesys SIP
    Unified Communications

Media & News

Raya CX's Email Address Formats

Raya CX uses at least 2 format(s):
Raya CX Email FormatsExamplePercentage
First.Last@rayacc.comJohn.Doe@rayacc.com
83%
First_Last@rayacc.comJohn_Doe@rayacc.com
16%
Last.First@rayacc.comDoe.John@rayacc.com
1%
First_Last@rayacx.comJohn_Doe@rayacx.com
100%

Frequently Asked Questions

Where is Raya CX's headquarters located?

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Raya CX's main headquarters is located at 7a Abdullah Alameda Arian Street Alameda Motamayez District First 6th of October City, Giza Egypt. The company has employees across 6 continents, including AfricaAsiaNorth America.

What is Raya CX's official website and social media links?

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Raya CX's official website is rayacx.com and has social profiles on LinkedIn.

What is Raya CX's NAICS code?

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Raya CX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Raya CX have currently?

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As of June 2026, Raya CX has approximately 5.4K employees across 6 continents, including AfricaAsiaNorth America. Key team members include Chief Technology & Ai Officer: M. S.Head Of Audit And Compliance: A. O. G.Head Of Commercial: L. S.. Explore Raya CX's employee directory with LeadIQ.

What industry does Raya CX belong to?

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Raya CX operates in the Outsourcing and Offshoring Consulting industry.

What technology does Raya CX use?

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Raya CX's tech stack includes iCIMSCompTIA A+SOC 2Google CloudLightboxCloudflare Bot ManagementX-XSS-ProtectionGenesys SIP.

What is Raya CX's email format?

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Raya CX's email format typically follows the pattern of First.Last@rayacc.com. Find more Raya CX email formats with LeadIQ.

When was Raya CX founded?

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Raya CX was founded in 2001.

Raya CX

Outsourcing and Offshoring ConsultingGiza, Egypt5001-10000 Employees

Raya CX operates in outsourcing and offshoring consulting, delivering BPO and customer experience management services for clients across a range of industries. Since 2001, it has served Fortune 1000 companies across North America, Europe, the Middle East, and Africa as a partner for customer service and technical support. The firm presents integrated outsourcing solutions supported by technology, strategic processes, continuous improvement, and innovation, drawing from competitive labor markets.

Based in Giza, Egypt, Raya CX operates from the 6th of October City area and serves global clients. Its industry standing is reflected in recognitions such as IAOP's Leader designation in the 2026 Global Outsourcing 100 and Top Employer Egypt 2026, with prior notes of Major Contender and Star Performer in Everest Group's CXM PEAK Matrix EMEA 2023.

Section iconCompany Overview

Headquarters
7a Abdullah Alameda Arian Street Alameda Motamayez District First 6th of October City, Giza Egypt
Website
rayacx.com
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2001
Employees
5001-10000

Section iconFunding & Financials

  • $50M$100M

    Raya CX's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Raya CX's revenue is estimated to be in the range of $50M$100M

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