Insights

Strong Industry Recognition RAYA CX has been consistently recognized as a leader and major contender in prestigious outsourcing and customer experience awards, including IAOP's Global Outsourcing 100 and Everest Group's CXM PEAK Matrix. This demonstrates their credibility and reputation, which can be leveraged to target enterprise clients seeking trusted outsourcing partners.

Specialized Market Position With a focus on serving Fortune 1000 companies across North America, Europe, the Middle East, and Africa, RAYA CX has established a robust global client base. Companies looking to expand their outsourcing footprint or improve customer experience internationally can benefit from their proven track record.

Advanced Technology Adoption Utilizing a sophisticated tech stack including Hotjar, Bootstrap, HTTP/3, and other modern tools, RAYA CX emphasizes innovation and digital transformation. This positions them as a capable partner for businesses seeking technologically advanced customer service solutions.

Recognized as a Top Employer Being certified as a Top Employer in Egypt for three consecutive years and receiving industry awards suggests RAYA CX invests in employee engagement and HR excellence. This can appeal to clients who prioritize quality, stable service delivery, and ethical business practices.

Growing Revenue & Presence With revenue between 25M and 50M USD, RAYA CX shows substantial market presence and financial stability. This financial health makes them a reliable partner for large-scale outsourcing projects and long-term collaborations in the customer experience domain.

Raya CX Tech Stack

Raya CX uses 8 technology products and services including Hotjar, WP Rocket, Emotion, and more. Explore Raya CX's tech stack below.

  • Hotjar
    Analytics
  • WP Rocket
    Caching
  • Emotion
    Javascript Frameworks
  • jQuery
    Javascript Libraries
  • Flickity
    Javascript Libraries
  • DX Delivery Service
    Transportation And Fleet Management
  • Bootstrap
    UI Frameworks
  • HTTP/3
    Web & Portal Technology

Media & News

Raya CX's Email Address Formats

Raya CX uses at least 2 format(s):
Raya CX Email FormatsExamplePercentage
First.Last@rayacc.comJohn.Doe@rayacc.com
85%
First_Last@rayacc.comJohn_Doe@rayacc.com
14%
Last.First@rayacc.comDoe.John@rayacc.com
1%
First_Last@rayacx.comJohn_Doe@rayacx.com
86%
First_Last@rayacx.comJohn_Doe@rayacx.com
14%

Frequently Asked Questions

What is Raya CX's official website and social media links?

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Raya CX's official website is rayacx.com and has social profiles on LinkedIn.

How much revenue does Raya CX generate?

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As of February 2026, Raya CX's annual revenue is estimated to be $1.7B.

What is Raya CX's NAICS code?

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Raya CX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Raya CX have currently?

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As of February 2026, Raya CX has approximately 5.2K employees across 6 continents, including AfricaAsiaEurope. Key team members include Chief Technology & Ai Officer: M. S.Head Of Audit And Compliance: A. O. G.Head Of Employee Experience: A. A. H.. Explore Raya CX's employee directory with LeadIQ.

What industry does Raya CX belong to?

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Raya CX operates in the Outsourcing and Offshoring Consulting industry.

What technology does Raya CX use?

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Raya CX's tech stack includes HotjarWP RocketEmotionjQueryFlickityDX Delivery ServiceBootstrapHTTP/3.

What is Raya CX's email format?

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Raya CX's email format typically follows the pattern of First.Last@rayacc.com. Find more Raya CX email formats with LeadIQ.

When was Raya CX founded?

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Raya CX was founded in 2001.

Raya CX

Outsourcing and Offshoring ConsultingGiza, Egypt5001-10000 Employees

RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001.  
Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.

Section iconCompany Overview

Website
rayacx.com
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2001
Employees
5001-10000

Section iconFunding & Financials

  • $25M$50M

    Raya CX's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    Raya CX's revenue is estimated to be in the range of $25M$50M

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