Digital Outreach Your current tech mix shows multiple platforms (WordPress and Wix) and social channels, which can fragment donor and volunteer engagement. A unified digital ecosystem that pairs a centralized donor management system with your website can improve recruitment, segmentation, and campaign tracking while keeping content accessible and SEO-friendly.

Fundraising Growth With tens of millions in annual revenue and diverse stakeholder groups, you can accelerate fundraising by implementing a modern donor CRM, recurring giving, grant management, and event fundraising. This should be paired with analytics that tie contributions to program outcomes and impact reporting.

Staffing & Training Given a lean team, there is an opportunity to streamline staffing and training for care services by offering scalable workforce solutions, onboarding and compliance training, scheduling optimization, and partner management to ensure consistent service quality across programs.

Local Partnerships Located in New York with a strong community focus, you can expand access through partnerships with local government programs, healthcare providers, and community organizations, while pursuing city and state grants and contracts for caregiver services and family support.

Tech Modernization IT modernization and security should be a priority, leveraging your current indicators around data privacy. A plan that includes secure hosting, a unified analytics approach, ADA-compliant web experiences, and privacy-respecting data governance can reduce risk and enable better program reporting and donor transparency.