Industry Honors RTC is the only Michigan ATSI-certified answering service and has earned the ATSI Award of Excellence for 21 consecutive years, including a 2025 recognition, providing a strong credibility edge for regulated and quality-conscious buyers.

Regional Strength Headquartered in Rochester Hills, MI with 11-50 employees and a 45-year track record, RTC combines local service expertise with a reputation for nationwide ATSI recognition that can appeal to national clients seeking a trusted partner.

Trusted Partnership Long-term, loyal clients and confidential, efficient staff position RTC for repeat business and cross-sell opportunities in industries with ongoing messaging needs such as professional services, healthcare, and finance.

Mid-Market Focus With revenue in the 10–25M range, RTC targets mid-market opportunities and can grow by expanding offerings such as enhanced messaging, appointment scheduling, and overflow support for growing firms.

Tech Modernization The current tech stack suggests room to modernize and enable CRM/ERP integrations and potential API access to attract tech-enabled clients seeking seamless, scalable telemessaging solutions.