Targeted sectors RTM Designs specializes in information and referral and client tracking software for human services organizations such as 2-1-1 Call Centers, Aging Resource Networks, Crisis Intervention Centers, and Child Welfare groups. Sales opportunities exist in expanding to similar community assistance networks and government-funded social service programs that require centralized resource data maintenance and analytics.

Strong referral platform Their ReferNET system already serves over 40 statewide and multi-county networks, offering centralized resource data, call and client tracking, statistical reporting, and web/search capabilities. A sales angle could emphasize scalable deployment, multi-network collaboration, and upgrade paths to enhanced analytics and disaster information modules.

Human services focus With a long-standing niche since 1996 in human service information delivery, RTM Designs likely values reliability, compliance, and user-friendly interfaces for call centers. Opportunities exist in pursuing new contracts with state agencies, non-profits, and regional consortia seeking proven I&R software to modernize referrals and reporting.

Growth potential Revenue is in the low to mid single-digit millions with a lean team. This indicates potential for scalable customization, faster ROI through modular add-ons, and potentially attractive partner or channel arrangements for expanding into neighboring regions or additional state networks.

Tech stack leverage Current technologies include Windows Server, web technologies, and standard security/reCAPTCHA tools. Sales conversations can highlight compatibility with existing IT environments, data security, and the possibility of API integrations or cloud-hosted options to reduce on-site maintenance for client organizations.