Community Education Opportunity to offer STEM and safety education partnerships or sponsorships aligned with the Story Behind the Switch program, expanding brand presence among students and families while showcasing the utility’s safety commitment.

Smart Monitoring Already collaborating on AI-enabled cameras for smoke detection; propose expanding to broader IoT and predictive maintenance solutions, digital grid analytics, and remote monitoring services to improve reliability and safety.

Leadership Transitions Recent leadership changes and a history of executive turnover suggest a need for trusted, scalable technology and vendor partnerships with clear ROI to support modernization and stability during transition periods.

Growth Readiness Revenue range indicates a mid-market utility poised for IT modernization, digital marketing optimization, CRM enhancements, and cloud hosting improvements to support member services and growth.

Security & Resilience Past phishing incident highlights security awareness needs; present an opportunity to offer security training, phishing-resistant email infrastructure, and incident response services to fortify the organization.