Security Modernization Seattle Public Utilities has prioritized security upgrades, including a $32 million federal grant for broader event security. With a Microsoft-based tech stack and Tyler Technologies ERP, there is a clear opportunity to provide IAM, zero-trust, cloud security, backup, and incident response services that integrate with existing systems.

Facilities Modernization Recent investments in waterfront public restrooms and modular bathrooms signal ongoing facilities refurbishment and operations modernization. This creates demand for asset management, preventive maintenance software, and smart building solutions to improve uptime and reduce lifecycle costs.

Digital Workplace The agency already uses Microsoft 365 tools (OneDrive, OneNote) and other collaboration tech, indicating room to optimize digital workflows, data governance, and ERP integration. Opportunities include managed cloud services, data migration, cybersecurity for productivity tools, and user training to boost adoption.

Sustainability Analytics The core mission to manage water and waste resources equitably aligns with opportunities in data analytics, sensor networks, and dashboards for environmental performance, conservation, and compliance reporting. Solutions could include IoT sensor deployments, data visualization, and automated reporting to support sustainability goals.

Community Partnerships Active collaboration with community organizations like wsjunction and The Vera Project suggests demand for public-facing portals, grant management, and procurement modernization that streamline partner outreach and event-based programs. Sales angles include citizen engagement software, vendor management, and sponsorship management platforms.