ServiceTree

IT Services and IT ConsultingFlorida, United States2-10 Employees

ServiceTree develops a 360-degree professional services automation platform designed for managed service providers and IT teams. The platform streamlines the lifecycle of a support issue—from identification through definition, allocation, execution, and completion—via a guided question-tree process and a patented Open Next button. It removes the need for paperwork and manual ticket selection, aiming to deliver higher and more consistent service at lower cost than traditional PSA systems. Pricing includes unlimited users across all service levels, enabling easier scaling. The company is based in Hollywood, Florida.

Its target customers are MSPs and internal IT teams seeking a more automated, standardized approach to professional services. Within the IT services and IT consulting industry, ServiceTree positions itself as an evolved PSA solution that reimagines the workflow. In July 2023, it announced the launch of ServiceTree as its platform, following earlier PSA initiatives.

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