Solution Dynamics
IT Services and IT ConsultingNew York, United States51-200 Employees
Solution Dynamics provides global customer communications management as a service through a cloud-based platform and a digital transformation approach. The service enables organizations to design and manage highly personalized, on-demand multichannel communications that can reach audiences worldwide from anywhere. It connects with a global network of more than 300 mail service providers to produce and distribute international mail closer to recipients, aiming to reduce administrative and procurement burdens, simplify global processes, and boost agility and speed to market, with potential cost savings of up to 50% and delivery acceleration measured in days or weeks, while reducing environmental impact. The company serves large enterprises and nonprofit organizations seeking to optimize their digital and print customer communications, and it positions itself within IT services and IT consulting as a software platform provider for Global CCM as a service. Based in New York City, it operates at a mid-sized scale. In November 2024, Solution Dynamics announced the launch of GenComm AI, an AI-powered enhancement to its customer communication capabilities.