Established Industry Presence With over three decades in the direct marketing space, TeleServices Direct has a longstanding reputation and established client relationships, offering a stable partnership foundation for potential clients seeking experienced outsourcing providers.

Global Service Arms Operating through TSD Global in the Philippines and employing more than 1,000 staff, the company provides scalable, multilingual call center solutions appealing to international brands aiming to expand their customer engagement channels.

Technology-Driven Operations Utilizing advanced technologies such as HTTP/3, HSTS, and integrated web tools, TSD emphasizes secure, high-performance contact center solutions, which can attract clients prioritizing data security and tech innovation.

Strong Compliance Standards Being PCI DSS Level 1 compliant demonstrates a commitment to rigorous data security standards, making the company a compelling partner for clients in highly regulated sectors like finance and healthcare.

Competitive Market Position With revenue estimated between $100M to $250M and an employee base of up to 5,000, TSD is well-positioned among mid-sized outsourcing firms, offering potential for tailored and cost-effective customer service solutions for mid-range and enterprise clients.