Award-Winning Reputation TheCallGurus has recently received the top honor for Call Center of the Year, showcasing its industry recognition and proven ability to deliver high-quality customer service. This recognition can be leveraged to position the company as a trusted partner for brands seeking premium outsourcing solutions.

Growth Potential Despite operating within a competitive market with similar firms, TheCallGurus maintains a revenue range of 1 million to 10 million and a sizable workforce, indicating room for expansion into new markets or service offerings, making it a promising candidate for strategic partnerships or new service integrations.

Comprehensive Service Portfolio The company’s wide array of services—including contact center operations, lead conversion, omnichannel communication, appointment setting, and technical support—presents multiple entry points for tailored solutions across industries such as healthcare, tech, and retail, offering ample cross-selling opportunities.

Technology Utilization With an advanced tech stack featuring WordPress, JSON-LD, and multichannel communication platforms, TheCallGurus demonstrates a strong commitment to leveraging technology for enhanced customer engagement, which aligns well with prospects seeking innovative, scalable contact center solutions.

Strategic Location Advantage Located in Guadalajara, Mexico, the company benefits from proximity to the US market and access to a talented English-speaking workforce. This geographic positioning offers sales opportunities in international outsourcing and nearshore solutions for companies with US-based customer service needs.