The McDonald Group, Inc.

Business Consulting and ServicesIllinois, United States2-10 Employees

Thank you.  Do visit us: www.McDonaldGroupInc.com.

For 50 years we have been partnering with manufacturers and dealers to improve market share, profitability,  absorption rate and customer retention. 

Walter J. McDonald's latest book, "Achieving Excellence in Dealer/Distributor Performance," is now on Amazon.com, receiving praise from business leaders in North America, Europe and The Far East. 

If you sell and service machinery in the heavy construction equipment, forklift, fire apparatus, heavy duty truck, forestry equipment, utility, municipal and environmental, farm power and compact construction equipment industries, you are in our wheelhouse.

Our primary strengths are in 
* Marketing and business strategies for equipment manufacturers and dealer organizations.
* OEM field sales and dealer operations management training for district sales managers.
* Dealer management training for equipment sales managers, parts and service operations, rental and used equipment mangers, aftermarket marketing and customer service and retention.
* Dealer selling skills training and development.
* End user customer satisfaction assessments to determine competitive awareness and comparisons.

Our highly-qualified senior professional staff maintains a broad portfolio of resources and capabilities. Our industry-specific problem-solving experiences cover a broad spectrum of distribution management challenges both for manufacturers and dealers.  

Common client issues include:
Where should we take our dealer business and how?
How do we gain market share and still improve dealer absorption rate?
What are the key leverage points to improve  aftermarket operations and profitability?
How can we best apply and implement best industry practices and high-profit performance benchmarks? 
How do we make our machinery and aftermarket sales personnel more effective and competitive?
How should we best negotiate the challenges and opportunities of dealer consolidations?

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