Insights

Niche Market Focus The Ticket Factory specializes in event ticketing with a strong emphasis on accessibility for disabled customers, creating opportunities to expand inclusive ticketing solutions and partnerships with organizations serving underserved communities.

Regional Presence with Growth Potential Based in Birmingham and partnered with local entities like Birmingham International, there is potential to leverage regional dominance and scale services to other UK regions, increasing market share and service offerings.

Technological Edge Utilizing modern tech stacks such as ASP.NET, Cloudflare, and Facebook integrations, The Ticket Factory offers a robust, scalable platform that can be enhanced with additional personalized features or integrations to attract new clients seeking reliable ticketing solutions.

Market Expansion Opportunities With revenues under $1 million and a relatively small team, there are opportunities to scale operations through strategic partnerships, targeted marketing, and enhanced sales initiatives aimed at mid-sized event organizers seeking a flexible, customer-centric ticketing partner.

Competitive Positioning As a challenger agency with over 25 years of experience and membership in STAR, The Ticket Factory can differentiate itself further by promoting its customer service ethos, data-driven approach, and tailored solutions to attract clients looking for a trusted and innovative alternative in a saturated market.

Similar companies to The Ticket Factory

The Ticket Factory Tech Stack

The Ticket Factory uses 8 technology products and services including Varnish, jQuery CDN, Microsoft Ajax Content Delivery Network, and more. Explore The Ticket Factory's tech stack below.

Varnish
Caching
jQuery CDN
Content Delivery Network
Microsoft Ajax Content Delivery Network
Content Delivery Network
Cloudflare DNS
Domain Name Services
Moment.js
Javascript Libraries
Microsoft ASP.NET
Web Frameworks
Kestrel
Web Servers
Facebook
Widgets

Media & News

The Ticket Factory's Email Address Formats

The Ticket Factory uses at least 1 format(s):

The Ticket Factory Email Formats	Example	Percentage
First.Last@theticketfactory.com	John.Doe@theticketfactory.com	94%
First-L@theticketfactory.com	John-D@theticketfactory.com	2%
FLast@theticketfactory.com	JDoe@theticketfactory.com	2%
FirstLast@theticketfactory.com	JohnDoe@theticketfactory.com	2%

Frequently Asked Questions

Where is The Ticket Factory's headquarters located?

The Ticket Factory's main headquarters is located at Birmingham, England United Kingdom. The company has employees across 2 continents, including EuropeAfrica.

What is The Ticket Factory's phone number?

You can contact The Ticket Factory's main corporate office by phone at

+44-844-338-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is The Ticket Factory's official website and social media links?

The Ticket Factory's official website is theticketfactory.com and has social profiles on LinkedIn.

What is The Ticket Factory's NAICS code?

The Ticket Factory's NAICS code is 71 - Arts, Entertainment, and Recreation.

How many employees does The Ticket Factory have currently?

As of April 2026, The Ticket Factory has approximately 51 employees across 2 continents, including EuropeAfrica. Key team members include Head Of Group Sales: K. S.Head Of Contact Services: M. P.Head Of Technical Operations: G. C.. Explore The Ticket Factory's employee directory with LeadIQ.

What industry does The Ticket Factory belong to?

The Ticket Factory operates in the Entertainment Providers industry.

What technology does The Ticket Factory use?

The Ticket Factory's tech stack includes VarnishjQuery CDNMicrosoft Ajax Content Delivery NetworkCloudflare DNSMoment.jsMicrosoft ASP.NETKestrelFacebook.

What is The Ticket Factory's email format?

The Ticket Factory's email format typically follows the pattern of First.Last@theticketfactory.com. Find more The Ticket Factory email formats with LeadIQ.

The Ticket Factory

Q: How many employees does The Ticket Factory have currently?

The Ticket Factory has approximately 51 employees.

Q: What technology does The Ticket Factory use?

The Ticket Factory's tech stack includes Google Search Console, Amazon S3, YouTube, Microsoft IIS, Queue-it.

Q: What is The Ticket Factory's NAICS code?

The Ticket Factory's NAICS code is 71 (Arts, Entertainment, and Recreation).

Entertainment ProvidersEngland, United Kingdom51-200 Employees

We work to make ticketing...

FAST.... SIMPLE.... and FUN!

Event organisers and live event lovers alike, that's our promise to you.

We launched The Ticket Factory in 2007 to offer a compelling alternative to other ticket agents by putting the customer at the heart of ticket purchasing journey and using technology to drive sales.

We've got the customer service ethos, the experience and authority of more than 25 years as the UK’s most successful venue box office for The NEC, Utilita Arena Birmingham and Resorts World Arena - and the scale and reach of a national ticketing agent. 

We are the challenger agency that will deliver data and reach, trusted technology to drive conversion and incremental sales service to our clients, which is second to none.

Added to this, we are a member of The Society of Ticket Agents and Retailers (STAR) which means that with us, you can buy your tickets in confidence.