Userback

Technology, Information and InternetQueensland, Australia2-10 Employees

Userback is a technology company based in Brisbane, Queensland, Australia, focused on helping software teams and product makers center user feedback in development. Its core offering helps teams untangle the feedback process so user voices inform product strategies and drive value for users, rather than letting internal priorities drift from customer needs. The company operates in the technology and information services space and positions itself as a means to connect product development with real user outcomes, aligning development efforts with customer value. Recent activity includes a partnership with Vanta to automate audit evidence collection and achieving SOC 2 Type 2 certification, underscoring its emphasis on trust and governance. The firm serves small to mid-size product teams seeking to improve how they incorporate user input into their roadmaps and feature decisions.

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