Regional expansion Usherwood has a broad Northeast footprint with offices across multiple states and recent growth including opening Plymouth, MA and hiring aggressively in 2024, presenting ongoing opportunities for multi-site managed IT, print, and document solutions across new and existing customers.

Acquisition momentum The acquisition of PIF Technologies in NH signals the company’s strategy to expand capabilities and footprint in print and document management, creating cross-sell opportunities to integrate PIF’s offerings with Usherwood’s managed IT and networking solutions.

Managed services focus With recognition as a top Northeast IT solutions provider and growth in managed IT offerings, there is a clear sales angle to upsell comprehensive managed services, cybersecurity monitoring, and unified communications to mid-market firms in the region.

Strategic partnerships Partner relationships with Canon, Microsoft, Xerox, Cisco Meraki, Poly, Axis, Milestone, and others position Usherwood to propose end-to-end tech refresh cycles, integrated print-device fleets, and security-driven deployments to clients seeking single-vendor efficiency.

Talent and culture Strong employee development, CHRO leadership, and Best Places to Work accolades indicate a compelling employer brand; leverage this to target organizations prioritizing reliable onboarding, customer support excellence, and long-term service commitments.