viiz

TelecommunicationsTexas, United States51-200 Employees

viiz is shaping a new age of network communications that combines creative and customed technology solutions with compassionate, data-enriched support. For nearly 20 years, we have developed innovative solutions for clients that connect their customers to the information, companies and people who can help, working especially in the areas of emergency triage, customer support and traditional telecom. 

Our cloud-based, mesh network integrates and transports all forms of data (video, telematics, AI  and more) from any device to enhance and personalize the end-user experience. Our platform is fully redundant and fault tolerant, allowing us to create robust and creative BPO and SaaS solutions for our clients that meet industry standards and regulatory requirements, while maintaining the agility to scale and adjust as technology evolves and clients’ needs change. Our network is integrated with every major carrier, with more than 500 million touchpoints connected to the viiz cloud.

Meanwhile, viiz complements its technology with call center support teams, which can be mobilized and scaled quickly to serve as an extension of our clients’ company and brand. Our compassionate and highly trained agents use the data fed through our secure network to make every interaction personal and helpful – both in emergency situations and when customers simply need help to address and issue or question.

In every way, we come through for our clients and their customers in critical moments, believing what we do makes a difference and can even save lives.

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