Vizolution - a Lightico company

IT Services and IT ConsultingWales, United Kingdom11-50 Employees

Vizolution, part of the Lightico family, provides technology aimed at streamlining customer journeys and allowing completion through the device and channel chosen by the customer. Its platform is deployed by global enterprises across 13 countries to enhance how they serve customers, while eliminating the need for customers to download software or apps. The offering is designed to boost conversion rates, improve operational efficiency, and support regulatory compliance by making interactions smoother.

Based in Swansea, Wales, Vizolution operates in the IT services and IT consulting space and serves multinational clients facing enterprise-scale journey challenges. The company has earned recognition for customer experience innovation through several awards, including the UK Customer Satisfaction Awards, the European Contact Centre and Customer Service Awards, and the CCA Excellence Awards. The firm is described as a small to mid-sized provider.

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