Insights

Innovative Platform Offerings Observe.AI's recent launch of 'Hubble' and additional features like Out-of-the-box Moments, Screen Recording, and Automated Actions for Real-Time Agent Assist showcase continuous innovation and a commitment to enhancing contact center capabilities, providing sales opportunities through advanced technology solutions.

Strategic Partnerships The partnership with FlightHub Group demonstrates Observe.AI's ability to collaborate with major industry players, creating potential sales avenues through expanded networks and joint offerings in the customer contact center space.

Cutting-Edge Technology Stack Utilizing a tech stack including Microsoft Advertising, Five9, Google Workspace, and Ruby on Rails among others, Observe.AI leverages cutting-edge tools to drive conversation intelligence, presenting sales prospects in deploying technology-driven solutions for clients.

Industry Recognition The adoption of Observe.AI's 30-billion-parameter Contact Center LLM and Generative AI Suite has garnered attention within the industry, positioning the company as a leader in agent performance enhancement, opening doors for sales engagements with organizations seeking top-tier solutions.

Financial Stability and Growth With a revenue range of $10M - $50M and $125M in funding, Observe.AI exhibits financial strength and growth potential, making it an attractive partner for businesses looking for reliable, scalable, and innovative conversation intelligence platforms, presenting sales opportunities in expanding customer bases.

Observe.AI Tech Stack

Observe.AI uses 8 technology products and services including Microsoft Advertising, 8x8, Five9, and more. Explore Observe.AI's tech stack below.

  • Microsoft Advertising
    Advertising
  • 8x8
    Communication And Collaboration
  • Five9
    Contact Center Solutions
  • Google Workspace
    Email
  • Modernizr
    Javascript Libraries
  • 6sense
    Marketing Automation
  • Bitbucket
    Source Code Management
  • Ruby on Rails
    Web Frameworks

Media & News

Observe.AI's Email Address Formats

Observe.AI uses at least 1 format(s):
Observe.AI Email FormatsExamplePercentage
first.last@observe.aiJohn.Doe@observe.ai
72%
firstl@observe.aiJohnD@observe.ai
16%
first@observe.aiJohn@observe.ai
10%
firstlast@observe.aiJohnDoe@observe.ai
2%

Frequently Asked Questions

Where is Observe.AI's headquarters located?

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Observe.AI's main headquarters is located at 275 Shoreline Dr Redwood City, California 94065 US. The company has employees across 3 continents, including AsiaNorth AmericaEurope.

What is Observe.AI's official website and social media links?

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Observe.AI's official website is observe.ai and has social profiles on LinkedIn.

How much revenue does Observe.AI generate?

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As of June 2024, Observe.AI's annual revenue reached $35M.

What is Observe.AI's NAICS code?

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Observe.AI's NAICS code is 5112 - Software Publishers.

How many employees does Observe.AI have currently?

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As of June 2024, Observe.AI has approximately 321 employees across 3 continents, including AsiaNorth AmericaEurope. Key team members include Chief Marketing Officer: R. K.Chief Revenue Officer: J. G.Chief Customer Officer: D. K. P.. Explore Observe.AI's employee directory with LeadIQ.

What industry does Observe.AI belong to?

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Observe.AI operates in the Software Development industry.

What technology does Observe.AI use?

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Observe.AI's tech stack includes Microsoft Advertising8x8Five9Google WorkspaceModernizr6senseBitbucketRuby on Rails.

What is Observe.AI's email format?

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Observe.AI's email format typically follows the pattern of . Find more Observe.AI email formats with LeadIQ.

How much funding has Observe.AI raised to date?

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As of June 2024, Observe.AI has raised $125M in funding. The last funding round occurred on Apr 12, 2022.

When was Observe.AI founded?

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Observe.AI was founded in 2017.
Observe.AI

Observe.AI

Software DevelopmentCalifornia, United States201-500 Employees

Observe.AI is the leading Gen AI conversation intelligence platform trusted by enterprises to empower their contact centers with real-time agent guidance, coaching, post-interaction summaries, Auto QA, and advanced business analytics. Built on the industry's most accurate contact center LLM, the platform analyzes every customer conversation, identifying critical insights to boost revenue, improve customer retention, and optimize operational efficiencies and compliance – while ensuring security and at massive scale. Trusted by leading companies such as Accolade, Affordable Care, Inc., Concentrix, Cox Automotive, Maxor, Pearson, and Public Storage, Observe.AI accelerates outcomes from the frontline to the executive level. For more information, please visit www.observe.ai.

Section iconCompany Overview

Headquarters
275 Shoreline Dr Redwood City, California 94065 US
Website
observe.ai
NAICS Code
5112 - Software Publishers
Founded
2017
Employees
201-500

Section iconFunding & Financials

  • $125M

    Observe.AI has raised a total of $125M of funding over 6 rounds. Their latest funding round was raised on Apr 12, 2022.

  • $10M$50M

    Observe.AI's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $125M

    Observe.AI has raised a total of $125M of funding over 6 rounds. Their latest funding round was raised on Apr 12, 2022.

  • $10M$50M

    Observe.AI's revenue is in the range of $10M$50M

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