Insights

Innovative AI Solutions Observe.AI has recently launched VoiceAI agents and advanced summarization AI products, demonstrating a strong focus on cutting-edge conversational AI and automation technologies. This positions the company as a key partner for enterprises seeking to enhance contact center efficiencies and customer experience through AI-driven solutions.

Expanding Capabilities With the acquisition of Dubdub and the development of the Hubble platform featuring generative AI, Observe.AI is expanding its product ecosystem and technological capabilities. This creates opportunities to cross-sell advanced AI tools to existing clients looking to upgrade their AI infrastructure.

Growth and Funding Supported by substantial funding of $125 million and revenue estimates between $100 million and $250 million, Observe.AI demonstrates strong financial backing and growth potential. This suggests readiness for scaling deployments and entering new markets or verticals, ideal for targeted sales outreach.

Targeted Industry Use The company's focus on automating customer interactions in contact centers, especially with realistic humanlike voices and comprehensive integrations, aligns well with large enterprise clients in industries like financial services, healthcare, and automotive, offering tailored sales opportunities to key decision-makers.

Market Partnerships Observe.AI's integration with major contact center and business systems like CCaaS, CRM, and BI platforms indicates a strategic focus on enterprise ecosystem connectivity. Engaging with companies seeking seamless AI integrations could open collaborative sales channels and co-innovation partnerships.

Observe.AI Tech Stack

Observe.AI uses 8 technology products and services including Twitter Ads, 8x8, Five9, and more. Explore Observe.AI's tech stack below.

  • Twitter Ads
    Advertising
  • 8x8
    Communication And Collaboration
  • Five9
    Contact Center Solutions
  • Google Docs
    Documentation Tools
  • Angular
    Javascript Frameworks
  • Microsoft Azure Machine Learning
    Machine Learning
  • Piwik
    System Analytics & Monitoring
  • Google Analytics
    Web Analytics

Media & News

Observe.AI's Email Address Formats

Observe.AI uses at least 1 format(s):
Observe.AI Email FormatsExamplePercentage
First.Last@observe.aiJohn.Doe@observe.ai
74%
FirstL@observe.aiJohnD@observe.ai
15%
First@observe.aiJohn@observe.ai
9%
FirstLast@observe.aiJohnDoe@observe.ai
2%

Frequently Asked Questions

Where is Observe.AI's headquarters located?

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Observe.AI's main headquarters is located at 275 Shoreline Dr, Redwood City, California 94065, US. The company has employees across 5 continents, including AsiaNorth AmericaEurope.

What is Observe.AI's official website and social media links?

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Observe.AI's official website is observe.ai and has social profiles on LinkedInCrunchbase.

What is Observe.AI's NAICS code?

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Observe.AI's NAICS code is 5112 - Software Publishers.

How many employees does Observe.AI have currently?

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As of October 2025, Observe.AI has approximately 432 employees across 5 continents, including AsiaNorth AmericaEurope. Key team members include Chief People Officer: T. F.Chief Of Staff: P. R.Vice President Of Global Sales And Alliances: P. L.. Explore Observe.AI's employee directory with LeadIQ.

What industry does Observe.AI belong to?

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Observe.AI operates in the Software Development industry.

What technology does Observe.AI use?

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Observe.AI's tech stack includes Twitter Ads8x8Five9Google DocsAngularMicrosoft Azure Machine LearningPiwikGoogle Analytics.

What is Observe.AI's email format?

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Observe.AI's email format typically follows the pattern of First.Last@observe.ai. Find more Observe.AI email formats with LeadIQ.

How much funding has Observe.AI raised to date?

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As of October 2025, Observe.AI has raised $125M in funding. The last funding round occurred on Apr 12, 2022 for $125M.

When was Observe.AI founded?

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Observe.AI was founded in 2017.
Observe.AI

Observe.AI

Software DevelopmentUnited States201-500 Employees

Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction.

With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty.

Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers—driving better experiences and lasting relationships at every touchpoint.

Section iconCompany Overview

Headquarters
275 Shoreline Dr, Redwood City, California 94065, US
Website
observe.ai
NAICS Code
5112 - Software Publishers
Founded
2017
Employees
201-500

Section iconFunding & Financials

  • $125M

    Observe.AI has raised a total of $125M of funding over 6 rounds. Their latest funding round was raised on Apr 12, 2022 in the amount of $125M.

  • $100M$250M

    Observe.AI's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $125M

    Observe.AI has raised a total of $125M of funding over 6 rounds. Their latest funding round was raised on Apr 12, 2022 in the amount of $125M.

  • $100M$250M

    Observe.AI's revenue is estimated to be in the range of $100M$250M

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