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Insights

Targeted Integration Solutions Observe.AI offers a wide array of pre-built connectors and integrations for major contact center business systems, including CCaaS, CRM, BI, and more. Leveraging these integration solutions can create sales opportunities by addressing specific customer needs and enhancing operational efficiency.

Cutting-Edge AI Capabilities With its latest product launches and the introduction of advanced generative AI capabilities, Observe.AI showcases cutting-edge technology. Sales teams can position these AI capabilities as a competitive advantage to attract clients seeking innovative solutions for their contact centers.

Strategic Partnerships The strategic partnership between Observe.AI and Flighthub Group demonstrates a proactive approach to collaborating with industry leaders. Leveraging this partnership and similar collaborations can open doors for sales expansion into new market segments and industries.

Leverage Highly Accurate LLM Observe.AI's Contact Center LLM, with a capacity of 30 billion parameters, positions the company as a provider of highly accurate conversation intelligence. Sales teams can leverage this advanced technology to showcase Observe.AI's capabilities in driving revenue, improving customer retention, and ensuring compliance for clients.

Maximize Contact Center Visibility The introduction of screen recording by Observe.AI enhances contact center visibility, a crucial aspect for businesses striving to deliver exceptional customer service. Sales representatives can highlight this feature to prospects looking to improve their customer interactions and operational insights.

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Observe.AI Tech Stack

Observe.AI uses 8 technology products and services including Microsoft Advertising, 8x8, Five9, and more. Explore Observe.AI's tech stack below.

  • Microsoft Advertising
    Advertising
  • 8x8
    Communication And Collaboration
  • Five9
    Contact Center Solutions
  • Google Workspace
    Email
  • Modernizr
    Javascript Libraries
  • 6sense
    Marketing Automation
  • Bitbucket
    Source Code Management
  • Ruby on Rails
    Web Frameworks

Media & News

Observe.AI's Email Address Formats

Observe.AI uses at least 1 format(s):
Observe.AI Email FormatsExamplePercentage
First.Last@observe.aiJohn.Doe@observe.ai
70%
FirstL@observe.aiJohnD@observe.ai
16%
First@observe.aiJohn@observe.ai
10%
First.Last@observe.aiJohn.Doe@observe.ai
4%

Frequently Asked Questions

Where is Observe.AI's headquarters located?

Minus sign iconPlus sign iconObserve.AI's main headquarters is located at 275 Shoreline Dr Redwood City, California 94065 US. The company has employees across 3 continents, including AsiaNorth AmericaEurope.

What is Observe.AI's official website and social media links?

Minus sign iconPlus sign iconObserve.AI's official website is observe.ai and has social profiles on LinkedIn.

How much revenue does Observe.AI generate?

Minus sign iconPlus sign icon As of October 2024, Observe.AI's annual revenue reached $35M.

What is Observe.AI's NAICS code?

Minus sign iconPlus sign iconObserve.AI's NAICS code is 5112 - Software Publishers.

How many employees does Observe.AI have currently?

Minus sign iconPlus sign iconAs of October 2024, Observe.AI has approximately 346 employees across 3 continents, including AsiaNorth AmericaEurope. Key team members include Chief Marketing Officer: R. K.Chief People Officer: T. F.Chief Revenue Officer: J. G.. Explore Observe.AI's employee directory with LeadIQ.

What industry does Observe.AI belong to?

Minus sign iconPlus sign iconObserve.AI operates in the Software Development industry.

What technology does Observe.AI use?

Minus sign iconPlus sign iconObserve.AI's tech stack includes Microsoft Advertising8x8Five9Google WorkspaceModernizr6senseBitbucketRuby on Rails.

What is Observe.AI's email format?

Minus sign iconPlus sign iconObserve.AI's email format typically follows the pattern of . Find more Observe.AI email formats with LeadIQ.

How much funding has Observe.AI raised to date?

Minus sign iconPlus sign icon As of October 2024, Observe.AI has raised $125M in funding. The last funding round occurred on Apr 12, 2022 for $125M.

When was Observe.AI founded?

Minus sign iconPlus sign iconObserve.AI was founded in 2017.
Observe.AI

Observe.AI

Software DevelopmentCalifornia, United States201-500 Employees

Observe.AI is the leading Gen AI conversation intelligence platform trusted by enterprises to empower their contact centers with real-time agent guidance, coaching, post-interaction summaries, Auto QA, and advanced business analytics. Built on the industry's most accurate contact center LLM, the platform analyzes every customer conversation, identifying critical insights to boost revenue, improve customer retention, and optimize operational efficiencies and compliance – while ensuring security and at massive scale. Trusted by leading companies such as Accolade, Affordable Care, Inc., Concentrix, Cox Automotive, Maxor, Pearson, and Public Storage, Observe.AI accelerates outcomes from the frontline to the executive level. For more information, please visit www.observe.ai.

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Section iconCompany Overview

Headquarters
275 Shoreline Dr Redwood City, California 94065 US
Website
observe.ai
NAICS Code
5112 - Software Publishers
Founded
2017
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $125M

    Observe.AI has raised a total of $125M of funding over 6 rounds. Their latest funding round was raised on Apr 12, 2022 in the amount of $125M.

  • $10M$50M

    Observe.AI's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $125M

    Observe.AI has raised a total of $125M of funding over 6 rounds. Their latest funding round was raised on Apr 12, 2022 in the amount of $125M.

  • $10M$50M

    Observe.AI's revenue is in the range of $10M$50M

Company Leadership

Employee Directory

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