Growth Opportunity Mid-sized consulting firm with a revenue range of 10M-25M and recent strategic hire indicates an ongoing scale-up phase, presenting opportunities for upsell in strategic operations, growth initiatives, and CX/HX transformation programs with client-facing and internal stakeholder training.

HX Focus Strong emphasis on Human Experience across work, education, rest, and leisure creates cross-sell potential for client experience design, employee engagement tools, customer experience optimization, and service design enhancements for enterprises and service providers.

Senior Talent Recent addition of a Senior Consultant for Strategic Operations and Growth signals appetite for complex, high-value engagements; leverage this to position offerings around strategic partnerships, scaling operations, and growth acceleration initiatives for target accounts.

Tech Enablement Current tech stack includes modern web and development tools (React, Lodash, jQuery) and observability (Sentry); target opportunities to modernize client digital experiences, CX platforms, and eCommerce-enabled services for clients seeking technology-driven improvements.

Market Positioning Operate in a competitive services space with peers serving large enterprises; propose engagement with mid-market and growth-stage companies seeking tailored, people-first consulting, training, and partnerships to drive measurable HX and operational outcomes.