SMB IT Outsourcing Acroment targets small to medium businesses in need of outsourced IT management, presenting a ready opportunity to upsell comprehensive managed services and security monitoring to clients that lack an internal IT department.

Security & Compliance Position their offerings around data security and disruption prevention to address common SMB pain points, leveraging their managed services as a solution for preventing downtime and safeguarding sensitive information.

Cloud & Productivity Highlight capabilities with Microsoft 365, PowerShell and collaboration tools to pursue clients seeking cloud-based productivity, migration support, and streamlined IT operations.

Local Presence Focus on Cleveland, Ohio-based operations to win regional clients by emphasizing quick response times, personalized service, and local references for trust-building and faster onboarding.

Growth Potential With revenue in the lower end of the SMB scale and a lean team, pursue cross-sell opportunities for additional services such as IT strategy, project management tooling, and ongoing tech modernization for existing clients.