Insights

Data-Driven Decision-Making ACSI's comprehensive customer satisfaction data across multiple industries presents an opportunity to offer advanced analytics and consulting services to help clients leverage customer insights for strategic growth and performance optimization.

Federal Market Expansion The recent launch of the federal efficiency metric indicates an emerging government sector focus, suggesting a potential for government agencies and contractors to adopt ACSI’s measurement tools for policy evaluation and operational improvements.

Industry Trend Insights Regular reports on industries such as fast-food, telecommunications, and ISPs highlight ACSI’s influence and suggest opportunities to position complementary survey platforms, data visualization solutions, or industry-specific consulting packages.

Market Positioning With a focused niche in measuring and predicting economic and consumer trends, there is potential to develop tailored SaaS solutions that integrate ACSI data, appealing to financial institutions and consulting firms seeking macroeconomic indicators.

Technology Integration Utilizing modern web technologies and analytics tools, ACSI can expand its digital offerings—such as dashboards or APIs—providing scalable data access and customization options to enterprise clients aiming to embed customer satisfaction metrics into their operations.

American Customer Satisfaction Index (ACSI®) Tech Stack

American Customer Satisfaction Index (ACSI®) uses 8 technology products and services including Joomla, Beaver Builder, MySQL, and more. Explore American Customer Satisfaction Index (ACSI®)'s tech stack below.

  • Joomla
    Content Management System
  • Beaver Builder
    Content Management System
  • MySQL
    Database
  • Google Fonts API
    Font Scripts
  • Modernizr
    Javascript Libraries
  • Swiper
    Javascript Libraries
  • OWL Carousel
    Javascript Libraries
  • Apache
    Web Servers

Media & News

American Customer Satisfaction Index (ACSI®)'s Email Address Formats

American Customer Satisfaction Index (ACSI®) uses at least 1 format(s):
American Customer Satisfaction Index (ACSI®) Email FormatsExamplePercentage
FLast@theacsi.orgJDoe@theacsi.org
39%
Last@theacsi.orgDoe@theacsi.org
11%
FLast@theacsi.orgJDoe@theacsi.org
39%
Last@theacsi.orgDoe@theacsi.org
11%

Frequently Asked Questions

What is American Customer Satisfaction Index (ACSI®)'s phone number?

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You can contact American Customer Satisfaction Index (ACSI®)'s main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is American Customer Satisfaction Index (ACSI®)'s official website and social media links?

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American Customer Satisfaction Index (ACSI®)'s official website is theacsi.org and has social profiles on LinkedIn.

What is American Customer Satisfaction Index (ACSI®)'s SIC code NAICS code?

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American Customer Satisfaction Index (ACSI®)'s SIC code is 8742 - Management Consulting Services NAICS code is 54191 - Marketing Research and Public Opinion Polling.

How many employees does American Customer Satisfaction Index (ACSI®) have currently?

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As of January 2026, American Customer Satisfaction Index (ACSI®) has approximately 14 employees across 2 continents, including North AmericaEurope. Key team members include Director Of Research: F. M.Out Side Sales Manager: B. D. H.Principal: R. G.. Explore American Customer Satisfaction Index (ACSI®)'s employee directory with LeadIQ.

What industry does American Customer Satisfaction Index (ACSI®) belong to?

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American Customer Satisfaction Index (ACSI®) operates in the Market Research industry.

What technology does American Customer Satisfaction Index (ACSI®) use?

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American Customer Satisfaction Index (ACSI®)'s tech stack includes JoomlaBeaver BuilderMySQLGoogle Fonts APIModernizrSwiperOWL CarouselApache.

What is American Customer Satisfaction Index (ACSI®)'s email format?

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American Customer Satisfaction Index (ACSI®)'s email format typically follows the pattern of FLast@theacsi.org. Find more American Customer Satisfaction Index (ACSI®) email formats with LeadIQ.

When was American Customer Satisfaction Index (ACSI®) founded?

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American Customer Satisfaction Index (ACSI®) was founded in 1994.

American Customer Satisfaction Index (ACSI®)

Market ResearchMichigan, United States11-50 Employees

The American Customer Satisfaction Index (ACSI®) is a national economic indicator and a leading provider of customer analytics products that help organizations build lasting customer relationships and prove ROI on experience investments. ACSI’s AI-enhanced platform delivers intuitive dashboards and cause-and-effect analytics that pinpoint the quality drivers most predictive of customer allegiance, retention, price tolerance, and financial performance. ACSI data has been shown to correlate strongly with key micro and macroeconomic indicators, including consumer spending, GDP growth, earnings, and stock returns.
 
Founded in 1994 at the University of Michigan’s Ross School of Business, the ACSI measures customer satisfaction with more than 400 companies in over 40 industries, including federal government services, based on approximately 200,000 annual interviews.

Section iconCompany Overview

Phone number
SIC Code
8742 - Management Consulting Services
NAICS Code
54191 - Marketing Research and Public Opinion Polling
Founded
1994
Employees
11-50

Section iconFunding & Financials

  • $1M$10M

    American Customer Satisfaction Index (ACSI®)'s revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    American Customer Satisfaction Index (ACSI®)'s revenue is estimated to be in the range of $1M$10M

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