Ascensos
Outsourcing and Offshoring ConsultingScotland, United Kingdom1001-5000 Employees
Ascensos provides customer experience management services focused on retail and e-commerce, helping brands manage and improve interactions with customers across multiple channels. The company serves both national and international clients, delivering CX solutions through a global footprint that includes the UK, South Africa, Romania, Trinidad, and Turkey, with additional presence in India, Mexico, North America and the Philippines. Since 2024, Ascensos has operated as part of Firstsource Solutions, reflecting a consolidation that extends its geographic reach and delivery capabilities. Headquartered at 250 Airbles Road in Motherwell, Scotland, Ascensos sits in the outsourcing and offshoring consulting sector. Its approach centers on designing and implementing modern customer management and engagement solutions for retail and e-commerce brands. The combination of a broad regional presence and a focus on technology-enabled delivery underpins its positioning in the CXM space.
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