Insights

Expanding Global Presence Ascensos has a wide international footprint with operations across the UK, South Africa, Romania, Trinidad, Turkey, India, Mexico, North America, and the Philippines, indicating a strong capability to serve multinational retail and e-commerce brands looking for global customer experience management solutions.

Tech-Driven CX Solutions The company's recent launch of Ascensos Intelligence and its focus on AI and digital solutions highlight an opportunity to sell cutting-edge CX transformation services to brands seeking innovative, technology-powered customer engagement strategies.

Industry Recognition Ascensos has achieved prestigious awards and nominations in contact center and customer service sectors, demonstrating a high level of service quality and industry credibility that can be leveraged to attract new clients seeking award-winning service providers.

Acquisition and Growth Momentum Being acquired by Firstsource Solutions for over fifty million dollars emphasizes Ascensos' growth trajectory and financial stability, making it an attractive partner for organizations interested in acquiring or collaborating within a robust and expanding CX ecosystem.

Market Focus on Retail & E-Commerce Specialized in retail and e-commerce customer experience, Ascensos offers targeted solutions for brands in these sectors, presenting a strong sales opportunity to companies seeking outsourcing to enhance customer engagement and operational efficiency in these high-growth markets.

Ascensos Tech Stack

Ascensos uses 8 technology products and services including Xero, Google Fonts API, Teleopti, and more. Explore Ascensos's tech stack below.

  • Xero
    Accounting
  • Google Fonts API
    Font Scripts
  • Teleopti
    Human Resources
  • jQuery Migrate
    Javascript Libraries
  • Marketo
    Marketing Automation
  • LinkedIn
    Online Community Software
  • Google Chrome
    Operating Systems & Computing Languages
  • reCAPTCHA
    Security

Media & News

Ascensos's Email Address Formats

Ascensos uses at least 1 format(s):
Ascensos Email FormatsExamplePercentage
First.Last@ascensos.comJohn.Doe@ascensos.com
93%
Last.First@ascensos.comDoe.John@ascensos.com
3%
FirstLast@ascensos.comJohnDoe@ascensos.com
2%
First@ascensos.comJohn@ascensos.com
2%

Frequently Asked Questions

Where is Ascensos's headquarters located?

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Ascensos's main headquarters is located at 250 Airbles Road Motherwell, Scotland ml1 3at United Kingdom. The company has employees across 4 continents, including EuropeAfricaNorth America.

What is Ascensos's official website and social media links?

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Ascensos's official website is ascensos.com and has social profiles on LinkedIn.

What is Ascensos's SIC code NAICS code?

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Ascensos's SIC code is 4899 - Communications Services, Not Elsewhere Classified NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Ascensos have currently?

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As of June 2026, Ascensos has approximately 1.7K employees across 4 continents, including EuropeAfricaNorth America. Key team members include Chief Technology Officer: D. G.Vice President Operations: S. P.Vice President Operations: L. M.. Explore Ascensos's employee directory with LeadIQ.

What industry does Ascensos belong to?

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Ascensos operates in the Outsourcing and Offshoring Consulting industry.

What technology does Ascensos use?

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Ascensos's tech stack includes XeroGoogle Fonts APITeleoptijQuery MigrateMarketoLinkedInGoogle ChromereCAPTCHA.

What is Ascensos's email format?

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Ascensos's email format typically follows the pattern of First.Last@ascensos.com. Find more Ascensos email formats with LeadIQ.

When was Ascensos founded?

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Ascensos was founded in 2013.

Ascensos

Outsourcing and Offshoring ConsultingScotland, United Kingdom1001-5000 Employees

Ascensos provides customer experience management services focused on retail and e-commerce, helping brands manage and improve interactions with customers across multiple channels. The company serves both national and international clients, delivering CX solutions through a global footprint that includes the UK, South Africa, Romania, Trinidad, and Turkey, with additional presence in India, Mexico, North America and the Philippines. Since 2024, Ascensos has operated as part of Firstsource Solutions, reflecting a consolidation that extends its geographic reach and delivery capabilities.
Headquartered at 250 Airbles Road in Motherwell, Scotland, Ascensos sits in the outsourcing and offshoring consulting sector. Its approach centers on designing and implementing modern customer management and engagement solutions for retail and e-commerce brands. The combination of a broad regional presence and a focus on technology-enabled delivery underpins its positioning in the CXM space.

Section iconCompany Overview

Headquarters
250 Airbles Road Motherwell, Scotland ml1 3at United Kingdom
SIC Code
4899 - Communications Services, Not Elsewhere Classified
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2013
Employees
1001-5000

Section iconFunding & Financials

  • $10M$25M

    Ascensos's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    Ascensos's revenue is estimated to be in the range of $10M$25M

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