Global Expansion Ascensos has expanded globally with locations in multiple countries, presenting opportunities to offer customer experience management solutions in diverse markets.

Industry Recognition The recent award wins at prestigious events like the ECCCSAs and UK Contact Centre Forum Awards showcase Ascensos' credibility and excellence, potentially opening doors for new partnerships with retail and e-commerce brands seeking top-tier CXM services.

Tech Partnership The partnership with SentiSum highlights Ascensos' commitment to leveraging technology for customer experience enhancement, indicating a strategic focus that can be leveraged to attract tech-savvy clients looking for innovative solutions.

Acquisition by Firstsource Following the acquisition by Firstsource Solutions Ltd, Ascensos now has the backing of a larger entity, which could lead to enhanced resources, capabilities, and credibility, making it an appealing choice for clients seeking stability and scalability.

Ascensos Intelligence Launch The launch of Ascensos Intelligence, combining digital and AI-enabled solutions, positions Ascensos as an industry leader in driving CX transformation for retail and consumer brands, offering a unique selling point to attract clients looking for cutting-edge CXM strategies.