Caffè Nero
HospitalityEngland, United Kingdom1001-5000 Employees
Caffè Nero operates a chain of premium Italian coffee houses in the hospitality sector, offering espresso-based beverages, Italian food, and a welcoming atmosphere. It was founded in 1997 by Gerry Ford to bring a continental coffeehouse experience to Europe and beyond. Based in London, England, the company has expanded its store network to become a familiar neighborhood gathering place across Europe and the US. Its customer base consists of people seeking a convenient venue for social or work-related visits, with a focus on consistent quality and a relaxed setting. The brand emphasizes premium coffee, authentic Italian fare, and personal service in each store, aiming to create a recognizable, everyday destination. In 2026 the group announced expansion activity in Glasgow, including plans for a city centre branch on Bothwell Street, reflecting ongoing growth and organizational development.