Global Reach CallForce's established presence across Asia, Africa, the UK, Australia, and the USA demonstrates its ability to deliver scalable contact center solutions internationally, making it an ideal partner for global clients seeking offshoring options.

South African Talent The company benefits from a large pool of skilled, English-speaking, multilingual agents rooted in customer service excellence, offering a competitive advantage for companies aiming to expand or optimize their customer engagement in diverse markets.

Innovation & Expansion Recent initiatives like launching remote work pilots in Soweto and partnering with Vumatel and Harambee highlight CallForce’s commitment to innovative, flexible workforce models, presenting opportunities for clients interested in remote service solutions and social impact initiatives.

Technology Integration Utilizing a robust tech stack with tools like MySQL, Backbone.js, and Fortinet indicates a focus on secure, efficient, and advanced technological infrastructure, which is attractive for enterprises seeking reliable, digital-first contact center partners.

Growth Potential With revenues ranging from 100 million to over 1 billion dollars and a sizable workforce, CallForce offers substantial capacity for high-volume campaigns and sophisticated customer service projects, making it a strategic partner for companies scaling their customer engagement efforts.