Insights

Market Leadership Totango has been recognized as a leader in customer success platforms by Forrester in Q4 2025, indicating strong industry credibility and increasing demand for advanced customer success solutions. This provides an opportunity to target organizations seeking proven, top-tier customer retention tools.

Growing Client Base With high-profile clients like SAP, Github, and Schneider Electric utilizing Totango's platform, there is potential to engage large enterprise customers looking to enhance their customer success strategies with innovative AI-powered tools.

Recent Mergers The acquisition of Catalyst in early 2024 expanded Totango’s product offerings and geographic reach, signaling growth and integration prospects. Businesses in the tech and SaaS sectors may explore complementary solutions or integrations within this expanded ecosystem.

Award-Winning Platform Recognition for value, relationship, and feature set across multiple award platforms underscores the company's competitive edge, making it attractive to organizations prioritizing excellent feature-rich customer success software.

Growth Opportunities With revenue estimates between 10 and 25 million dollars and a technical infrastructure utilizing popular tools like Zendesk and Ruby on Rails, there is room for upselling or cross-selling related SaaS integrations and enhanced customer engagement solutions.

Catalyst Software Tech Stack

Catalyst Software uses 8 technology products and services including Zendesk, Google Fonts API, Swiper, and more. Explore Catalyst Software's tech stack below.

  • Zendesk
    Documentation Tools
  • Google Fonts API
    Font Scripts
  • Swiper
    Javascript Libraries
  • 6sense
    Marketing Automation
  • Priority Hints
    Performance
  • Viral Loops
    Referral Marketing
  • HSTS
    Security
  • Ruby on Rails
    Web Frameworks

Media & News

Catalyst Software's Email Address Formats

Catalyst Software uses at least 2 format(s):
Catalyst Software Email FormatsExamplePercentage
First.Last@getcatalyst.ioJohn.Doe@getcatalyst.io
63%
First@getcatalyst.ioJohn@getcatalyst.io
27%
Last@getcatalyst.ioDoe@getcatalyst.io
5%
FLast@getcatalyst.ioJDoe@getcatalyst.io
2%
LF@getcatalyst.ioDJ@getcatalyst.io
1%
FL@getcatalyst.ioJD@getcatalyst.io
1%
Fir.Last@getcatalyst.ioJoh.Doe@getcatalyst.io
1%
First@totango.comJohn@totango.com
44%
First.Last@totango.comJohn.Doe@totango.com
35%
FLast@totango.comJDoe@totango.com
11%
FirstL@totango.comJohnD@totango.com
10%

Frequently Asked Questions

Where is Catalyst Software's headquarters located?

Minus sign iconPlus sign icon
Catalyst Software's main headquarters is located at 235 West 23rd Street, 8th Floor. The company has employees across 5 continents, including North AmericaAsiaEurope.

What is Catalyst Software's official website and social media links?

Minus sign iconPlus sign icon
Catalyst Software's official website is totango.com and has social profiles on LinkedInCrunchbase.

What is Catalyst Software's SIC code NAICS code?

Minus sign iconPlus sign icon
Catalyst Software's SIC code is 7379 - Computer Related Services, Not Elsewhere Classified NAICS code is 5112 - Software Publishers.

How many employees does Catalyst Software have currently?

Minus sign iconPlus sign icon
As of December 2025, Catalyst Software has approximately 76 employees across 5 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: H. P.Chief Operating Officer: Z. I.Vp Of Engineering: L. Z.. Explore Catalyst Software's employee directory with LeadIQ.

What industry does Catalyst Software belong to?

Minus sign iconPlus sign icon
Catalyst Software operates in the Software Development industry.

What technology does Catalyst Software use?

Minus sign iconPlus sign icon
Catalyst Software's tech stack includes ZendeskGoogle Fonts APISwiper6sensePriority HintsViral LoopsHSTSRuby on Rails.

What is Catalyst Software's email format?

Minus sign iconPlus sign icon
Catalyst Software's email format typically follows the pattern of First.Last@getcatalyst.io. Find more Catalyst Software email formats with LeadIQ.

When was Catalyst Software founded?

Minus sign iconPlus sign icon
Catalyst Software was founded in 2017.

Catalyst Software

Software DevelopmentNew York, United States51-200 Employees

Founded in 2017 by experts in customer success and customer-led growth, Edward Chiu and Kevin Chiu, Catalyst merged with CS category leader Totango in February 2024. The combined organization operates under the company name Totango, with two offices in NYC and Tel Aviv, and remote employees operating in 25 U.S. states and 6 countries.

The Catalyst customer growth platform is an offering in the Totango Customer Revenue Optimization suite, which  brings together three products, each designed to deliver exceptional results, and united by an integrated customer data platform. 

The Totango Customer Success Platform leverages automated workflows and engagement features to help customers achieve their desired outcomes and drive long-term growth.  Unison AI-powered Customer Intelligence Engine works independently, or alongside any customer success platform. It allows businesses to more effectively predict customer risk and proactively reduce churn before it becomes an issue.

Leading customer success teams around the world — including SAP, Github, Schneider Electric, Dynatrace, Drata, and Aircall — use Totango products to access actionable insights and empower teams to fuel customer-led growth.

For the latest updates, follow us at https://www.linkedin.com/company/totango/

Section iconCompany Overview

Headquarters
235 West 23rd Street, 8th Floor
SIC Code
7379 - Computer Related Services, Not Elsewhere Classified
NAICS Code
5112 - Software Publishers
Founded
2017
Employees
51-200

Section iconFunding & Financials

  • $10M$25M

    Catalyst Software's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    Catalyst Software's revenue is estimated to be in the range of $10M$25M

Ready to create more pipeline?

Get a demo and discover why thousands of SDR and Sales teams trust
LeadIQ to help them build pipeline confidently.

© LeadIQ, Inc. All rights reserved.