CitNOW Group

Software DevelopmentUnited Kingdom201-500 Employees

CitNOW Group provides innovative solutions that unite customers and retailers to provide improved customer experiences, using technology as the key enabler.

Our products enable better customer management and enhanced customer interaction through personalised digital communication platforms.

Through our technical leadership we provide products that digitise every stage of the customer journey – from initial research through to the aftersales experience. Our solutions efficiently streamline customers’ sales and aftersales experiences while also providing retailers with valuable data and insights.

CitNOW Group comprises Auto Imaging, CitNOW, dealerdesk, Dealerweb, Quik, REALtime Communications (RTC), Vehicle Vision and Web1on1. Our span is global with a presence in 82 countries with over 19,500 installations.

We created our vision statement to guide our decisions and path forward:
Our market-leading automotive solutions drive efficiencies, seamlessly transforming every customer moment.

Our values: 

We are powered by our people: 
We recognise people as individuals and promote a culture of respect and transparency with wellbeing at the heart of this. We celebrate success and have fun along the way. 

We delight our customers: 
We put our customers at the heart of what we do by being easy to do business with, delivering on our promises and doing the right thing. We truly listen which is why we’re a trusted partner by so many 

We make it happen: 
We are always passionate and enthusiastic. Our excellence comes from our knowledge and expertise. We own it, deliver on our promises and take pride in a job well done.  

We are always learning: 
We push boundaries to always be the best at what we do. We are ambitious, strive for success and drive innovation, by listening and discussing ideas openly.  

We are one team: 
We collaborate, communicate and are always approachable. Together we do more and it is only when we unite as one team that we truly achieve our vision.

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