Growth in Healthcare Sector Recent launch of a health and digital social care microsite indicates a strategic focus on expanding healthcare and social care solutions, presenting an opportunity to target organizations within these sectors seeking advanced CX and contact centre innovations.
AI and Cloud Leadership Content Guru’s emphasis on AI capabilities through brain® and its cloud-based storm® platform demonstrate a strong technological edge, making it an attractive partner for organizations looking to upgrade their CX solutions with scalable, AI-driven, and cloud-native services.
Market Recognition & Awards Winning the Gold Award in the Britain’s Armed Forces Covenant Employer Recognition Scheme and receiving industry accolades highlight the company's credibility and diverse sector credibility, helping to build trust with potential clients in government, healthcare, and public service markets.
Expanding Global Presence The appointment of a Country Marketing Manager for Japan and the launch of a new global website reflect efforts to enhance international visibility and market penetration, offering sales teams opportunities to tap into new geographic markets with customized engagement strategies.
Industry Engagement & Thought Leadership Active participation in industry events like the UK National Contact Centre Awards and recognition within the software and contact centre communities provide avenues for partnership, referral opportunities, and positioning as a thought leader to attract potential enterprise clients seeking innovative CX solutions.