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Insights

Global Certification Authority CSIA holds exclusive rights to distribute and certify organizations against the International Customer Service Standard in North America, positioning it as a key player for organizations seeking internationally recognized service excellence certifications.

Recognized Service Excellence The company’s recognition through international awards such as the 2022 International Service Excellence Awards highlights its influence in elevating customer service standards, providing opportunities to partner with high-performing organizations.

Digital Engagement Strategy With a focus on online training and certification, CSIA is well-positioned to serve organizations seeking flexible, remote customer service solutions, opening doors to expand its customer base across diverse industries.

Operational Niche Operating with a small team of 2-10 employees and a revenue range of 1 to 10 million dollars, CSIA offers targeted, high-value certification and training services, appealing to mid-sized organizations aiming to enhance their service standards.

Market Opportunities Given the consistent recognition of service excellence and commitment to customer-focused education, there is significant potential to grow by targeting organizations seeking accreditation, awards, and training to differentiate themselves in a competitive landscape.

CSIA | Customer Service Institute of America Tech Stack

CSIA | Customer Service Institute of America uses 8 technology products and services including Facebook Pixel, LiteSpeed Cache, RSS, and more. Explore CSIA | Customer Service Institute of America's tech stack below.

  • Facebook Pixel
    Analytics
  • LiteSpeed Cache
    Caching
  • RSS
    Content Management System
  • Lodash
    Javascript Libraries
  • HSTS
    Security
  • reCAPTCHA
    Security
  • Google Tag Manager
    Tag Management
  • GoDaddy Primer
    Web Platform Extensions

CSIA | Customer Service Institute of America's Email Address Formats

CSIA | Customer Service Institute of America uses at least 1 format(s):
CSIA | Customer Service Institute of America Email FormatsExamplePercentage
Last@serviceinstitute.comDoe@serviceinstitute.com
33%
First.Middle@serviceinstitute.comJohn.Michael@serviceinstitute.com
17%
First@serviceinstitute.comJohn@serviceinstitute.com
17%
Last@serviceinstitute.comDoe@serviceinstitute.com
33%

Frequently Asked Questions

Where is CSIA | Customer Service Institute of America's headquarters located?

Minus sign iconPlus sign iconCSIA | Customer Service Institute of America's main headquarters is located at 500 North Michigan Avenue, Suite 600. The company has employees across 2 continents, including North AmericaAsia.

What is CSIA | Customer Service Institute of America's phone number?

Minus sign iconPlus sign icon You can contact CSIA | Customer Service Institute of America's main corporate office by phone at
+1-630-448-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is CSIA | Customer Service Institute of America's official website and social media links?

Minus sign iconPlus sign iconCSIA | Customer Service Institute of America's official website is serviceinstitute.com and has social profiles on LinkedIn.

What is CSIA | Customer Service Institute of America's SIC code NAICS code?

Minus sign iconPlus sign iconCSIA | Customer Service Institute of America's SIC code is 8621 - Professional Membership Organizations NAICS code is 6114 - Business Schools and Computer and Management Training.

How many employees does CSIA | Customer Service Institute of America have currently?

Minus sign iconPlus sign iconAs of December 2025, CSIA | Customer Service Institute of America has approximately 7 employees across 2 continents, including North AmericaAsia. Key team members include Senior Web Develper: C. G.Advisory Board Member: S. T. H.. Explore CSIA | Customer Service Institute of America's employee directory with LeadIQ.

What industry does CSIA | Customer Service Institute of America belong to?

Minus sign iconPlus sign iconCSIA | Customer Service Institute of America operates in the Professional Training and Coaching industry.

What technology does CSIA | Customer Service Institute of America use?

Minus sign iconPlus sign iconCSIA | Customer Service Institute of America's tech stack includes Facebook PixelLiteSpeed CacheRSSLodashHSTSreCAPTCHAGoogle Tag ManagerGoDaddy Primer.

What is CSIA | Customer Service Institute of America's email format?

Minus sign iconPlus sign iconCSIA | Customer Service Institute of America's email format typically follows the pattern of Last@serviceinstitute.com. Find more CSIA | Customer Service Institute of America email formats with LeadIQ.

When was CSIA | Customer Service Institute of America founded?

Minus sign iconPlus sign iconCSIA | Customer Service Institute of America was founded in 2008.

CSIA | Customer Service Institute of America

Professional Training and CoachingIllinois, United States2-10 Employees

The Customer Service Institute of America (CSIA) is redefining Service Excellence across the globe through our online Customer Service Training Courses, Globally Recognized Customer Service Certifications and Recognition of organizations and individuals who provide outstanding customer service through our annual International Service Excellence Awards. 

CSIA has the exclusive North American rights to distribute the International Customer Service Standard (ICSS) and certify Organizations against the Standard. To learn more about Certification, visit our website.

The Customer Service Institute is the body delegated by ICCSO to manage the International Service Excellence Awards. These awards are the premier service excellence awards across the globe with leading customer service organizations and individuals.

Section iconCompany Overview

Headquarters
500 North Michigan Avenue, Suite 600
Phone number
+1-630-448-****
Website
serviceinstitute.com
SIC Code
8621 - Professional Membership Organizations
NAICS Code
6114 - Business Schools and Computer and Management Training
Founded
2008
Employees
2-10

Section iconMedia & News

Section iconFunding & Financials

  • $1M$10M

    CSIA | Customer Service Institute of America's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    CSIA | Customer Service Institute of America's revenue is estimated to be in the range of $1M$10M

Company Leadership

  • Stylized image of a person
    C. G.
    Senior Web Develper
    Phone icon
    Mobile Phone
  • Stylized image of a person
    S. T. H.
    Advisory Board Member
    Phone icon
    Mobile Phone

Employee Directory

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