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Insights

Market Recognition Satmetrix has been recognized as a market leader in the Voice of Customer (VOC) solutions, alongside other notable competitors like Medallia, InMoment, and Delighted. This acknowledgment highlights the company's strong positioning within the industry and presents an opportunity to leverage this recognition to drive sales.

Strategic Acquisition The recent acquisition of Nexidia by Satmetrix showcases the company's commitment to enhancing its voice analytics capabilities. This strategic move provides a competitive edge by offering more comprehensive solutions to customers, creating potential upselling opportunities and expanding the customer base.

Innovative Solutions Satmetrix's holistic VOC solution enables organizations to improve customer satisfaction and agent performance at scale. With a unified VOC solution integrated with CXone, the company offers innovative and customizable solutions, presenting a compelling value proposition to attract new clients and drive sales growth.

Awards and Recognitions Receiving awards like the CX award and being recognized for introducing the Net Promoter Score (NPS) metric demonstrate Satmetrix's industry expertise and commitment to driving customer experience improvement. Leveraging these accolades in sales pitches can help build credibility and trust with potential customers, leading to increased sales opportunities.

Financial Stability With a substantial revenue base and a history of successful funding, Satmetrix demonstrates financial stability and long-term viability. This financial strength can instill confidence in potential clients regarding the company's capacity to deliver and support its solutions, potentially facilitating larger sales deals and partnerships.

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Satmetrix Tech Stack

Satmetrix uses 8 technology products and services including AppNexus, Google Analytics, Shopify, and more. Explore Satmetrix's tech stack below.

  • AppNexus
    Advertising
  • Google Analytics
    Analytics
  • Shopify
    E-commerce
  • Google Font API
    Font Scripts
  • Lightbox
    Javascript Libraries
  • jQuery Mobile
    Mobile Frameworks
  • WP Engine
    Platform As A Service
  • Breadcrumb NavXT
    Web Platform Extensions

Satmetrix's Email Address Formats

Satmetrix uses at least 1 format(s):
Satmetrix Email FormatsExamplePercentage
First.Last@satmetrix.comJohn.Doe@satmetrix.com
90%
FirstL@satmetrix.comJohnD@satmetrix.com
7%
First.Middle@satmetrix.comJohn.Michael@satmetrix.com
2%
First_Last@satmetrix.comJohn_Doe@satmetrix.com
1%

Frequently Asked Questions

Where is Satmetrix's headquarters located?

Minus sign iconPlus sign iconSatmetrix's main headquarters is located at 1820 Gateway Drive, Suite 300 San Mateo, CA 94404 US. The company has employees across 3 continents, including AsiaNorth AmericaEurope.

What is Satmetrix's phone number?

Minus sign iconPlus sign icon You can contact Satmetrix's main corporate office by phone at
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+1-888-533-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Satmetrix's official website and social media links?

Minus sign iconPlus sign iconSatmetrix's official website is satmetrix.com and has social profiles on LinkedIn.

How much revenue does Satmetrix generate?

Minus sign iconPlus sign icon As of September 2024, Satmetrix's annual revenue reached $5B.

What is Satmetrix's NAICS code?

Minus sign iconPlus sign iconSatmetrix's NAICS code is 541360 - Geophysical Surveying and Mapping Services.

How many employees does Satmetrix have currently?

Minus sign iconPlus sign iconAs of September 2024, Satmetrix has approximately 5K employees across 3 continents, including AsiaNorth AmericaEurope. Key team members include Chief Financial Officer: R. Y.Vice President Marketing: L. D.Ceo: R. O.. Explore Satmetrix's employee directory with LeadIQ.

What industry does Satmetrix belong to?

Minus sign iconPlus sign iconSatmetrix operates in the Software Development industry.

What technology does Satmetrix use?

Minus sign iconPlus sign iconSatmetrix's tech stack includes AppNexusGoogle AnalyticsShopifyGoogle Font APILightboxjQuery MobileWP EngineBreadcrumb NavXT.

What is Satmetrix's email format?

Minus sign iconPlus sign iconSatmetrix's email format typically follows the pattern of . Find more Satmetrix email formats with LeadIQ.

How much funding has Satmetrix raised to date?

Minus sign iconPlus sign icon As of September 2024, Satmetrix has raised $1.5M in funding. The last funding round occurred on Sep 01, 2013 for $1.5M.

When was Satmetrix founded?

Minus sign iconPlus sign iconSatmetrix was founded in 1997.
Satmetrix

Satmetrix

Software DevelopmentCalifornia, United States5001-10000 Employees

NICE Satmetrix holistic Voice of the Customer (VOC) solution powers enterprises to combine and analyze millions of customer interactions, solicited feedback, and operational data to uncover blind spots, increase customer satisfaction, and improve agent performance.

The world’s leading VOC solution for organizations that rely on the strategic value of the contact center, NICE Satmetrix VOC enables companies of all sizes across the globe to act on feedback and transform the customer experience at scale. A complete VOC solution unified with CXone and the NICE portfolio, NICE Satmetrix delivers superior analytics to operationalize feedback on the frontline and across the comprehensive customer journey.

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Section iconCompany Overview

Headquarters
1820 Gateway Drive, Suite 300 San Mateo, CA 94404 US
Phone number
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+1-888-533-****
Website
satmetrix.com
NAICS Code
541360 - Geophysical Surveying and Mapping Services
Founded
1997
Employees
5001-10000

Section iconMedia & News

Section iconFunding & Financials

  • $1.5M

    Satmetrix has raised a total of $1.5M of funding over 9 rounds. Their latest funding round was raised on Sep 01, 2013 in the amount of $1.5M.

  • $1B

    Satmetrix's revenue is in the range of $1B

Section iconFunding & Financials

  • $1.5M

    Satmetrix has raised a total of $1.5M of funding over 9 rounds. Their latest funding round was raised on Sep 01, 2013 in the amount of $1.5M.

  • $1B

    Satmetrix's revenue is in the range of $1B

Company Leadership

Employee Directory

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