Cloud & IT Optimization Darpan operates five Columbus hotels with a lean team and currently relies on Google Workspace and Google Cloud. A managed IT and cybersecurity program could reduce overhead, boost uptime, and provide disaster recovery for hotel operations.

Tech Modernization Their tech stack includes Lua, OpenResty, and Nginx with custom infrastructure. An integrated modernization plan that connects property management, channel distribution, and guest experience apps could improve operational efficiency and guest satisfaction across all properties.

Local Growth Owning five hotels in Columbus under brands such as Four Points by Sheraton Columbus Airport and Wingate by Wyndham Polaris creates opportunities for local market analytics, brand-aligned marketing, and OTA partnerships to drive occupancy and rate growth.

Procurement Efficiency A small workforce makes procurement and facilities management a pain point. A single-vendor approach for FF&E, maintenance, and supplies across five hotels could reduce admin overhead and lower operating costs.

Revenue & Experience There is potential to enhance revenue management, upselling, and guest-facing experiences through contactless services, loyalty integrations, and targeted local marketing partnerships.