Digital DataVoice | DDV is NOW Waterfield Technologies!
TelecommunicationsMinnesota, United States11-50 Employees
Waterfield Technologies, formerly Digital DataVoice (DDV), operates in the telecommunications sector with a focus on contact center technology and services. The firm designs, develops, and implements contact center solutions, aiming to blend technology with a seamless user experience to engage customers and drive measurable business value. Its approach seeks to align client objectives with real-world performance, drawing on a team from diverse industries and disciplines, including strategy, user interface design, engineering, analytics, and quality assurance. A national sales force supports clients in identifying opportunities to improve contact center effectiveness. Based in Mendota Heights, Minnesota, Waterfield Technologies is a mid-sized company in the telecommunications industry. It offers managed services to provide proactive management of contact center solutions, extending partnerships beyond initial deployment and ensuring ongoing business value. The company has grown through acquisitions, notably adding Voice Insights in 2015 to deepen its strategic planning and multi-channel user experience capabilities, and it has worked with leading companies across various sectors to deliver solutions aligned with business objectives.
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