Insights

Remote Workforce Adoption Direct Interactions specializes in managing customer service teams that operate entirely from home, demonstrating expertise in remote workforce solutions which can appeal to organizations seeking flexible and scalable customer support options.

Industry Focus & Client Base Serving large non-profits, government agencies, and high-growth tech firms positions Direct Interactions as a provider well-suited for clients in the public sector and emerging tech industries, offering opportunities for tailored contact center solutions.

Growth & Revenue Potential With an estimated revenue between 25 to 50 million dollars and a fast-growing profile, the company presents strong sales prospects for partners looking to tap into expanding BPO services, especially in customer experience enhancements.

Tech Stack & Innovation Utilizing a modern tech stack including Kustomer and Lightbox indicates a focus on innovative customer engagement platforms, offering potential integration opportunities for advanced contact management solutions.

Market Positioning & Differentiation Operating across all states with a sizable employee base and comparable to established firms like Zendesk and Genesys suggests a competitive stance in the contact center industry, making them a strategic partner for organizations looking to leverage outsourced customer support.

Direct Interactions, Inc. Tech Stack

Direct Interactions, Inc. uses 8 technology products and services including JSS, Lightbox, jQuery, and more. Explore Direct Interactions, Inc.'s tech stack below.

  • JSS
    Javascript Frameworks
  • Lightbox
    Javascript Libraries
  • jQuery
    Javascript Libraries
  • SoundManager
    Javascript Libraries
  • Kustomer
    Live Chat
  • Priority Hints
    Performance
  • jQuery Waypoints
    Web Tools And Plugins
  • Google Plus
    Widgets

Media & News

Direct Interactions, Inc.'s Email Address Formats

Direct Interactions, Inc. uses at least 1 format(s):
Direct Interactions, Inc. Email FormatsExamplePercentage
First@directinteractions.comJohn@directinteractions.com
39%
First.Last@directinteractions.comJohn.Doe@directinteractions.com
21%
FirstLast@directinteractions.comJohnDoe@directinteractions.com
1%
First@directinteractions.comJohn@directinteractions.com
39%

Frequently Asked Questions

Where is Direct Interactions, Inc.'s headquarters located?

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Direct Interactions, Inc.'s main headquarters is located at 701 5th Avenue Suite #4250 Seattle, Washington 98104 United States. The company has employees across 1 continents, including North America.

What is Direct Interactions, Inc.'s phone number?

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You can contact Direct Interactions, Inc.'s main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Direct Interactions, Inc.'s official website and social media links?

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Direct Interactions, Inc.'s official website is directinteractions.com and has social profiles on LinkedIn.

What is Direct Interactions, Inc.'s SIC code NAICS code?

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Direct Interactions, Inc.'s SIC code is 4899 - Communications Services, Not Elsewhere Classified NAICS code is 56142 - Telephone Call Centers.

How many employees does Direct Interactions, Inc. have currently?

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As of March 2026, Direct Interactions, Inc. has approximately 294 employees across 1 continents, including North America. Key team members include Owner: B. E.Director Of Performance Management: J. B.Director Of Operations: J. R.. Explore Direct Interactions, Inc.'s employee directory with LeadIQ.

What industry does Direct Interactions, Inc. belong to?

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Direct Interactions, Inc. operates in the Telephone Call Centers industry.

What technology does Direct Interactions, Inc. use?

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Direct Interactions, Inc.'s tech stack includes JSSLightboxjQuerySoundManagerKustomerPriority HintsjQuery WaypointsGoogle Plus.

What is Direct Interactions, Inc.'s email format?

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Direct Interactions, Inc.'s email format typically follows the pattern of First@directinteractions.com. Find more Direct Interactions, Inc. email formats with LeadIQ.

When was Direct Interactions, Inc. founded?

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Direct Interactions, Inc. was founded in 2004.

Direct Interactions, Inc.

Telephone Call CentersWashington, United States201-500 Employees

Fast-growing BPO based in Seattle with employees in every state. We operate customer service teams that work from home. Our clients include large non-profits, governments, and high growth technology companies.

Direct Interactions helps organizations better serve the public through the use of rewarding and innovative practices by building and managing teams of compassionate humans, who draw on their own experiences to help other humans through difficult and complicated challenges to achieve measurable improvements in outcomes.

Section iconCompany Overview

Headquarters
701 5th Avenue Suite #4250 Seattle, Washington 98104 United States
Phone number
SIC Code
4899 - Communications Services, Not Elsewhere Classified
NAICS Code
56142 - Telephone Call Centers
Founded
2004
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $25M$50M

    Direct Interactions, Inc.'s revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    Direct Interactions, Inc.'s revenue is estimated to be in the range of $25M$50M

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