Insights

Global Multilingual Service Emergia operates in nine languages and has an international presence with offices in Spain, Colombia, the USA, and the Dominican Republic, making it well-positioned to serve global brands seeking multicultural customer engagement solutions.

Experienced Workforce With over 6,000 employees worldwide and an average industry experience of 17 years among professionals, Emergia offers seasoned expertise in customer relationship management, which can be a compelling selling point for clients prioritizing high-quality service delivery.

Customer Experience Focus The company's unique internal culture centered on 'emotional experience' and flexible, quick-response capabilities aligns with brands looking to enhance customer satisfaction and loyalty through innovative engagement strategies.

Technology Stack Utilization Emergia leverages modern technologies such as cloud services, PHP, and Google tools, indicating its readiness to integrate advanced digital solutions for improved contact center performance, appealing to clients seeking tech-enabled BPO services.

Growth Potential With revenue estimates between 50 to 100 million dollars and a specialized focus on customer experience, Emergia presents opportunities for partnerships aimed at expanding digital transformation, automation, and multinational customer support offerings.

Emergia Contact Center Tech Stack

Emergia Contact Center uses 8 technology products and services including Cloudflare Web Optimizations, Drupal, Cloudflare, and more. Explore Emergia Contact Center's tech stack below.

Cloudflare Web Optimizations

Analytics

Drupal

Content Management System

Cloudflare

Content Management System

Google Workspace

Amazon ALB

Load Balancers

reCAPTCHA

Security

X-Content-Type-Options

Web & Portal Technology

Nginx

Web Servers

Emergia Contact Center Email Formats	Example	Percentage
FLast@emergiacc.com	JDoe@emergiacc.com	91%
FMLast@emergiacc.com	JMDoe@emergiacc.com	4%
F.Last@emergiacc.com	J.Doe@emergiacc.com	3%
First.Last@emergiacc.com	John.Doe@emergiacc.com	2%

Emergia Contact Center Email Formats

Example

Percentage

FLast@emergiacc.com

JDoe@emergiacc.com

91%

FMLast@emergiacc.com

JMDoe@emergiacc.com

F.Last@emergiacc.com

J.Doe@emergiacc.com

First.Last@emergiacc.com

John.Doe@emergiacc.com

Frequently Asked Questions

Where is Emergia Contact Center's headquarters located?

Emergia Contact Center's main headquarters is located at 163 Calle de Bac de Roda Barcelona, Catalonia 08018 Spain. The company has employees across 5 continents, including EuropeSouth AmericaNorth America.

What is Emergia Contact Center's phone number?

You can contact Emergia Contact Center's main corporate office by phone at

+34-931-83-2****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Emergia Contact Center's official website and social media links?

Emergia Contact Center's official website is emergiacc.com and has social profiles on LinkedIn.

What is Emergia Contact Center's NAICS code?

Emergia Contact Center's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Emergia Contact Center have currently?

As of April 2026, Emergia Contact Center has approximately 3.5K employees across 5 continents, including EuropeSouth AmericaNorth America. Key team members include Cio Corporativo: R. M. J.Cfo: L. G.Cio: J. N.. Explore Emergia Contact Center's employee directory with LeadIQ.

What industry does Emergia Contact Center belong to?

Emergia Contact Center operates in the Outsourcing and Offshoring Consulting industry.

What technology does Emergia Contact Center use?

Emergia Contact Center's tech stack includes Cloudflare Web OptimizationsDrupalCloudflareGoogle WorkspaceAmazon ALBreCAPTCHAX-Content-Type-OptionsNginx.

What is Emergia Contact Center's email format?

Emergia Contact Center's email format typically follows the pattern of FLast@emergiacc.com. Find more Emergia Contact Center email formats with LeadIQ.

When was Emergia Contact Center founded?

Emergia Contact Center was founded in 2005.

Emergia Contact Center

Q: What is Emergia Contact Center's official website and social media links?

Emergia Contact Center's official website is emergiacc.com. Emergia Contact Center has social profiles on LinkedIn.

Q: How many employees does Emergia Contact Center have currently?

Emergia Contact Center has approximately 3.5K employees.

Q: What technology does Emergia Contact Center use?

Emergia Contact Center's tech stack includes Joomla, Nginx, X-Content-Type-Options, Bootstrap, PHP.

Q: What is Emergia Contact Center's NAICS code?

Emergia Contact Center's NAICS code is 5416 (Management, Scientific, and Technical Consulting Services).

Outsourcing and Offshoring ConsultingCatalonia, Spain1001-5000 Employees

Emergia is a multinational company specialized in the comprehensive customer relationship management in the field of Interactive Contact Center, the business process outsourcing (BPO) , Consulting Customer Care and Customer Experience. 

Made up by a group of professionals with an average of 17 years of experience in the industry, Emergia revolutionizes traditional outsourcing approaches. Their internal culture "emotional experience", flexibility and quick response capabilities join the strength of its infrastructure and processes to deliver consistent and innovative solutions tailored to the needs of each company. 

With international presence, the company offers its services in 9 languages. With offices in Spain, Colombia, USA and Dominican Republic, Emergia has over 6000 employees around the world

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