Market Leadership Evaluagent's recognition as a leader in contact center quality assurance software positions it as a trusted provider in the industry, making it an attractive partner for enterprise clients seeking reliable performance management solutions.

Innovative Platform The recent launch of evaluagentCX demonstrates the company's commitment to developing advanced, AI-powered engagement platforms, opening opportunities to cross-sell or upsell integrated solutions to contact centers aiming to enhance agent performance.

Global Expansion With new board members and strategic growth initiatives, Evaluagent is actively pursuing global expansion, presenting potential markets for sales teams to target organizations adopting innovative contact center technology worldwide.

Strong Investment Backing A substantial Series A funding of $20M from PeakSpan Capital underscores investor confidence, enabling Evaluagent to accelerate product development and market penetration—ideal for sales teams seeking cutting-edge contact center solutions.

Partnership Opportunities Collaborations like the strategic partnership with Invision Private Equity AG indicate a focus on comprehensive agent productivity solutions, creating avenues to propose integrated performance and workforce management offerings to contact center stakeholders.