Sharpen

Software DevelopmentIndiana, United States51-200 Employees

Sharpen is a software development company based in Indianapolis, Indiana, delivering cloud-based contact center as a service (CCaaS) technology that enables enterprise teams to deliver customer interactions with a human touch at scale. The company employs between 51 and 200 people and operates in the software development industry. Sharpen's offerings include AI-enabled features within its CCaaS platform, and the company has pursued partnerships and acquisitions to expand its capabilities, including acquiring Ytel in December 2025 and forming a partnership with Ytel around that time, as well as partnerships with Phonexa in March 2026 and Eleven Labs in October 2025. In February 2026, Frost & Sullivan recognized SharpenCX as a leader in North American cloud contact centers for customer value, reflecting its market positioning in trust-driven CX innovation. The company operates online at sharpencx.com and is headquartered at 101 West Washington Street, Indianapolis, IN 46204, United States.

Sign up for free to view info

Email Format Employee directory