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Insights

Strategic Partnerships Sharpen’s partnerships with Phonexa and Eleven Labs, plus the Ytel acquisition, create cross-sell paths to add SharpenCX for lead attribution, cloud communications, and AI voice capabilities.

AI-Driven Upsell Award-winning AI focus and human-sounding voice agent initiatives open opportunities to upsell automated CX features to SMB and mid-market buyers seeking scalable, engaging customer experiences.

Financial Growth Strong revenue base and expansion momentum underpin capacity to pursue larger, multi-product CCaaS deals and deeper integrations with customers’ martech stacks.

Mid-Market Focus Sharpen’s size and recognition align with mid-market targets; use an ROI-based selling narrative for expanding teams needing enterprise-grade cloud contact center at scale.

Credibility Edge Frost & Sullivan recognitions and trust-driven CX awards provide a credibility boost in procurement cycles, helping close deals with risk-conscious buyers.

Sharpen Tech Stack

Sharpen uses 8 technology products and services including Grafana, BootstrapCDN, Amazon Route 53, and more. Explore Sharpen's tech stack below.

  • Grafana
    Analytics
  • BootstrapCDN
    Content Delivery Network
  • Amazon Route 53
    Domain Name Services
  • jQuery
    Javascript Libraries
  • Yoast SEO
    Search Engines
  • Google Tag Manager
    Tag Management
  • Google Search Console
    Web Analytics
  • AddToAny Share Buttons
    Web Platform Extensions

Media & News

Sharpen's Email Address Formats

Sharpen uses at least 1 format(s):
Sharpen Email FormatsExamplePercentage
FLast@sharpencx.comJDoe@sharpencx.com
79%
FirstLast@sharpencx.comJohnDoe@sharpencx.com
11%
First.Last@sharpencx.comJohn.Doe@sharpencx.com
9%
FL@sharpencx.comJD@sharpencx.com
1%

Frequently Asked Questions

Where is Sharpen's headquarters located?

Minus sign iconPlus sign iconSharpen's main headquarters is located at 101 West Washington Street Indianapolis, Indiana 46204 United States. The company has employees across 4 continents, including North AmericaEuropeAsia.

What is Sharpen's phone number?

Minus sign iconPlus sign icon You can contact Sharpen's main corporate office by phone at
+1-855-249-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Sharpen's official website and social media links?

Minus sign iconPlus sign iconSharpen's official website is sharpencx.com and has social profiles on LinkedInCrunchbase.

What is Sharpen's NAICS code?

Minus sign iconPlus sign iconSharpen's NAICS code is 5112 - Software Publishers.

How many employees does Sharpen have currently?

Minus sign iconPlus sign iconAs of June 2026, Sharpen has approximately 98 employees across 4 continents, including North AmericaEuropeAsia. Key team members include Chief Financial Officer: B. C.Vp Of Engineering: M. S.Vice President Of Professional Services: M. C.. Explore Sharpen's employee directory with LeadIQ.

What industry does Sharpen belong to?

Minus sign iconPlus sign iconSharpen operates in the Software Development industry.

What technology does Sharpen use?

Minus sign iconPlus sign iconSharpen's tech stack includes GrafanaBootstrapCDNAmazon Route 53jQueryYoast SEOGoogle Tag ManagerGoogle Search ConsoleAddToAny Share Buttons.

What is Sharpen's email format?

Minus sign iconPlus sign iconSharpen's email format typically follows the pattern of FLast@sharpencx.com. Find more Sharpen email formats with LeadIQ.

How much funding has Sharpen raised to date?

Minus sign iconPlus sign icon As of June 2026, Sharpen has raised $1M in funding. The last funding round occurred on Aug 16, 2022 for $1M.

When was Sharpen founded?

Minus sign iconPlus sign iconSharpen was founded in 2011.

Sharpen

Software DevelopmentIndiana, United States51-200 Employees

Sharpen is a software development company based in Indianapolis, Indiana, delivering cloud-based contact center as a service (CCaaS) technology that enables enterprise teams to deliver customer interactions with a human touch at scale. The company employs between 51 and 200 people and operates in the software development industry. Sharpen's offerings include AI-enabled features within its CCaaS platform, and the company has pursued partnerships and acquisitions to expand its capabilities, including acquiring Ytel in December 2025 and forming a partnership with Ytel around that time, as well as partnerships with Phonexa in March 2026 and Eleven Labs in October 2025. In February 2026, Frost & Sullivan recognized SharpenCX as a leader in North American cloud contact centers for customer value, reflecting its market positioning in trust-driven CX innovation. The company operates online at sharpencx.com and is headquartered at 101 West Washington Street, Indianapolis, IN 46204, United States.

Section iconCompany Overview

Headquarters
101 West Washington Street Indianapolis, Indiana 46204 United States
Phone number
+1-855-249-****
Website
sharpencx.com
NAICS Code
5112 - Software Publishers
Founded
2011
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $1M

    Sharpen has raised a total of $1M of funding over 9 rounds. Their latest funding round was raised on Aug 16, 2022 in the amount of $1M.

  • $50M$100M

    Sharpen's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $1M

    Sharpen has raised a total of $1M of funding over 9 rounds. Their latest funding round was raised on Aug 16, 2022 in the amount of $1M.

  • $50M$100M

    Sharpen's revenue is estimated to be in the range of $50M$100M

Company Leadership

  • Stylized image of a person
    B. C.
    Chief Financial Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    M. S.
    Vp Of Engineering
    Phone icon
    Mobile Phone
  • Stylized image of a person
    M. C.
    Vice President Of Professional Services
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. O.
    Head Of Sales
    Phone icon
    Mobile Phone
  • Stylized image of a person
    M. S.
    Head Of Marketing
    Phone icon
    Mobile Phone

Employee Directory

  • Stylized image of a person
    M. S.
    Vp Of Engineering
    Phone icon
    Mobile Phone
  • Stylized image of a person
    M. C.
    Vice President Of Professional Services
    Phone icon
    Mobile Phone
  • Stylized image of a person
    K. T.
    Director Of Strategic Programs
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. R.
    Director Of West Coast Sales
    Phone icon
    Mobile Phone
  • Stylized image of a person
    Z. T.
    Sales Operations Manager
    Phone icon
    Mobile Phone

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