Insights

Hybrid Service Model Focus Services offers a unique hybrid call center solution that combines the agility and performance of boutique operators with the scalability and technology of large providers, making it a compelling partner for organizations seeking flexible customer contact solutions at scale.

Technological Integration Utilizing a modern tech stack including WordPress, Backbone.js, HubSpot, and Google Analytics, Focus Services emphasizes data-driven, efficient customer engagement, presenting opportunities for companies looking to enhance their digital customer experience.

Strategic Expansion Recent facility expansion in Tarboro, North Carolina with plans to add up to 200 jobs indicates ongoing growth and capacity to handle larger or more complex customer service projects, ideal for clients seeking reliable offshoring or outsourcing partners.

Financial Stability With revenues ranging between $100 million and $1 billion, Focus Services demonstrates significant financial backing and operational stability, making it a trustworthy partner for large-scale customer service or contact center needs.

Market Positioning Competing alongside industry giants like iQor and Alorica, Focus Services is positioned as a customer-centric, adaptable outsourcing firm, presenting opportunities for clients seeking innovative, dual-scaled contact center solutions that prioritize performance and flexibility.

Focus Services Tech Stack

Focus Services uses 8 technology products and services including TrackJS, WordPress Super Cache, WordPress, and more. Explore Focus Services's tech stack below.

  • TrackJS
    Analytics
  • WordPress Super Cache
    Caching
  • WordPress
    Content Management System
  • Backbone.js
    Javascript Frameworks
  • DataTables
    Javascript Libraries
  • DocuSign
    Miscellaneous
  • SVG Support
    Web Platform Extensions
  • X-UA-Compatible
    Web Tools And Plugins

Focus Services's Email Address Formats

Focus Services uses at least 1 format(s):
Focus Services Email FormatsExamplePercentage
First.Last@focusservices.comJohn.Doe@focusservices.com
93%
FLast@focusservices.comJDoe@focusservices.com
4%
FiLast@focusservices.comJoDoe@focusservices.com
2%
First.Middle@focusservices.comJohn.Michael@focusservices.com
1%

Frequently Asked Questions

Where is Focus Services's headquarters located?

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Focus Services's main headquarters is located at 4102 South 1900 West, Roy, UT 84067, US. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is Focus Services's phone number?

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You can contact Focus Services's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Focus Services's official website and social media links?

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Focus Services's official website is focusservices.com and has social profiles on LinkedIn.

How much revenue does Focus Services generate?

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As of October 2025, Focus Services's annual revenue is estimated to be $81M.

What is Focus Services's SIC code NAICS code?

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Focus Services's SIC code is 7389 - Business Services, Not Elsewhere Classified NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Focus Services have currently?

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As of October 2025, Focus Services has approximately 1K employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: P. L.Chief Financial Officer: B. T.Chief Technology Officer: B. W.. Explore Focus Services's employee directory with LeadIQ.

What industry does Focus Services belong to?

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Focus Services operates in the Outsourcing and Offshoring Consulting industry.

What technology does Focus Services use?

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Focus Services's tech stack includes TrackJSWordPress Super CacheWordPressBackbone.jsDataTablesDocuSignSVG SupportX-UA-Compatible.

What is Focus Services's email format?

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Focus Services's email format typically follows the pattern of First.Last@focusservices.com. Find more Focus Services email formats with LeadIQ.

When was Focus Services founded?

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Focus Services was founded in 1995.
Focus Services

Focus Services

Outsourcing and Offshoring ConsultingUnited States1001-5000 Employees

Focus was founded in 1995. We are a privately owned, highly entrepreneurial organization. We self-funded the business and organically grew the operations through consistently exceeding client expectations. We believe that we have to earn our client’s business each and every day. We have adopted an emergent business strategy that has helped us adapt quickly and efficiently to ever-changing market needs.

As our business strategy emerged over the past 20+ years, we identified growing demand for “hybrid” call center partners. Boutique operators provide great performance, but they can’t scale quickly. Big Box operators provide scale, but they can’t perform consistently. We built a “hybrid” offering that combines the speed, flexibility, and performance of boutique operators with the global footprint, scale, and technology of big box operators.

Section iconCompany Overview

Headquarters
4102 South 1900 West, Roy, UT 84067, US
Phone number
SIC Code
7389 - Business Services, Not Elsewhere Classified
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
1995
Employees
1001-5000

Section iconFunding & Financials

  • $50M$100M

    Focus Services's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Focus Services's revenue is estimated to be in the range of $50M$100M

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