Insights

Hybrid Call Center Solution Focus Services offers a unique 'hybrid' call center solution that combines the best of boutique operators with the scale and technology of big box operators, catering to clients looking for both performance and scalability in customer contact solutions.

Recent Expansion in North Carolina With the recent expansion of facilities in Tarboro, North Carolina, Focus Services has increased its presence and job opportunities, indicating a growing market and potential sales opportunities in the Southeastern region of the United States.

Increasing Headcount for Operations Center The significant increase in headcount by 200 at the new operations center in Tarboro, North Carolina, showcases Focus Services' growth trajectory and the demand for its customer contact solutions, presenting sales opportunities to cater to a larger workforce.

Key Executive Appointment - COO The appointment of Scott Bell as the Chief Operating Officer at Focus Services highlights the company's focus on enhancing operational efficiencies and leadership, potentially opening avenues for sales engagements with clients seeking innovative and strategic service partners.

Competitive Positioning in the Market Focus Services operates in a revenue range of $100M to $1B, positioning it alongside major players in the outsourcing and offshoring consulting industry. Leveraging this established market position, sales professionals can target clients seeking reputable and stable service providers for their customer contact needs.

Similar companies to Focus Services

Focus Services Tech Stack

Focus Services uses 8 technology products and services including Google Analytics, cdnjs, WordPress, and more. Explore Focus Services's tech stack below.

  • Google Analytics
    Analytics
  • cdnjs
    Content Delivery Network
  • WordPress
    Content Management System
  • React
    Javascript Frameworks
  • Underscore.js
    Javascript Libraries
  • HubSpot
    Marketing Automation
  • Bootstrap
    UI Frameworks
  • Twitter
    Widgets

Focus Services's Email Address Formats

Focus Services uses at least 1 format(s):
Focus Services Email FormatsExamplePercentage
First.Last@focusservices.comJohn.Doe@focusservices.com
94%
FLast@focusservices.comJDoe@focusservices.com
4%
FiLast@focusservices.comJoDoe@focusservices.com
1%
First.Middle@focusservices.comJohn.Michael@focusservices.com
1%

Frequently Asked Questions

Where is Focus Services's headquarters located?

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Focus Services's main headquarters is located at 4102 South 1900 West Roy, UT 84067 US. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is Focus Services's phone number?

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You can contact Focus Services's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Focus Services's official website and social media links?

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Focus Services's official website is focusservices.com and has social profiles on LinkedIn.

How much revenue does Focus Services generate?

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As of November 2024, Focus Services's annual revenue reached $750M.

What is Focus Services's SIC code NAICS code?

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Focus Services's SIC code is 7389 - Business Services, Not Elsewhere Classified NAICS code is 812990 - All Other Personal Services.

How many employees does Focus Services have currently?

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As of November 2024, Focus Services has approximately 1K employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Operating Officer: B. J. M.Chief Technology Officer: B. W.Chief Financial Officer: B. T.. Explore Focus Services's employee directory with LeadIQ.

What industry does Focus Services belong to?

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Focus Services operates in the Outsourcing and Offshoring Consulting industry.

What technology does Focus Services use?

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Focus Services's tech stack includes Google AnalyticscdnjsWordPressReactUnderscore.jsHubSpotBootstrapTwitter.

What is Focus Services's email format?

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Focus Services's email format typically follows the pattern of . Find more Focus Services email formats with LeadIQ.

When was Focus Services founded?

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Focus Services was founded in 1995.
Focus Services

Focus Services

Outsourcing and Offshoring ConsultingUtah, United States1001-5000 Employees

Focus was founded in 1995. We are a privately owned, highly entrepreneurial organization. We self-funded the business and organically grew the operations through consistently exceeding client expectations. We believe that we have to earn our client’s business each and every day. We have adopted an emergent business strategy that has helped us adapt quickly and efficiently to ever-changing market needs.

As our business strategy emerged over the past 20+ years, we identified growing demand for “hybrid” call center partners. Boutique operators provide great performance, but they can’t scale quickly. Big Box operators provide scale, but they can’t perform consistently. We built a “hybrid” offering that combines the speed, flexibility, and performance of boutique operators with the global footprint, scale, and technology of big box operators.

Section iconCompany Overview

Headquarters
4102 South 1900 West Roy, UT 84067 US
Phone number
SIC Code
7389 - Business Services, Not Elsewhere Classified
NAICS Code
812990 - All Other Personal Services
Founded
1995
Employees
1001-5000

Section iconFunding & Financials

  • $100M$1B

    Focus Services's revenue is in the range of $100M$1B

Section iconFunding & Financials

  • $100M$1B

    Focus Services's revenue is in the range of $100M$1B

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