Insights

Growing Market Presence Hotel Chocolat is expanding rapidly with new store openings in key UK locations like Manchester and High Wycombe, along with launching boxed collections in the U.S., indicating strong growth opportunities in both domestic and international markets.

Diversified Product Portfolio Recent launches of limited-edition festive flavors, advent calendars, and curated chocolate selectors suggest potential for cross-selling seasonal and gift-oriented products to a diverse customer base.

Premium Brand Positioning Hotel Chocolat’s focus on luxury, authenticity, and ethical sourcing positions it well to target high-end consumers seeking premium, ethically-produced chocolates, creating upselling opportunities in the premium gift segment.

Sustainable Differentiation The company’s commitment to sustainable agriculture and bio-diverse cacao farming offers a compelling story that can be leveraged to enhance brand loyalty and attract environmentally conscious customers, opening avenues for eco-friendly product lines.

Technological Engagement Utilization of modern digital tools such as social media pixels and e-commerce platforms indicates an active online sales channel, which can be further expanded through targeted digital marketing and personalized customer engagement strategies.

Hotel Chocolat Tech Stack

Hotel Chocolat uses 8 technology products and services including The Trade Desk, Facebook Pixel, WordPress, and more. Explore Hotel Chocolat's tech stack below.

  • The Trade Desk
    Advertising
  • Facebook Pixel
    Analytics
  • WordPress
    Content Management System
  • OneTrust
    Cookie Compliance
  • yepnope.js
    Javascript Frameworks
  • Glide.js
    Javascript Libraries
  • reCAPTCHA
    Security
  • HSTS
    Security

Media & News

Hotel Chocolat's Email Address Formats

Hotel Chocolat uses at least 1 format(s):
Hotel Chocolat Email FormatsExamplePercentage
First.Last@hotelchocolat.comJohn.Doe@hotelchocolat.com
79%
FirstLast@hotelchocolat.comJohnDoe@hotelchocolat.com
19%
FirLast@hotelchocolat.comJohDoe@hotelchocolat.com
1%
First.Middle@hotelchocolat.comJohn.Michael@hotelchocolat.com
1%

Frequently Asked Questions

Where is Hotel Chocolat's headquarters located?

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Hotel Chocolat's main headquarters is located at Royston, England sg8 5hl United Kingdom. The company has employees across 6 continents, including EuropeAsiaNorth America.

What is Hotel Chocolat's phone number?

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You can contact Hotel Chocolat's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Hotel Chocolat's official website and social media links?

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Hotel Chocolat's official website is hotelchocolat.com and has social profiles on LinkedInCrunchbase.

What is Hotel Chocolat's NAICS code?

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Hotel Chocolat's NAICS code is 44-45 - Retail Trade.

How many employees does Hotel Chocolat have currently?

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As of April 2026, Hotel Chocolat has approximately 1.7K employees across 6 continents, including EuropeAsiaNorth America. Key team members include Ceo Rabot Estate Saint Lucia & Procurement Director: E. P.Coo The Rabot Estate: J. H. M.Chief Executive: S. M.. Explore Hotel Chocolat's employee directory with LeadIQ.

What industry does Hotel Chocolat belong to?

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Hotel Chocolat operates in the Retail industry.

What technology does Hotel Chocolat use?

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Hotel Chocolat's tech stack includes The Trade DeskFacebook PixelWordPressOneTrustyepnope.jsGlide.jsreCAPTCHAHSTS.

What is Hotel Chocolat's email format?

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Hotel Chocolat's email format typically follows the pattern of First.Last@hotelchocolat.com. Find more Hotel Chocolat email formats with LeadIQ.

How much funding has Hotel Chocolat raised to date?

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As of April 2026, Hotel Chocolat has raised $24M in funding. .

When was Hotel Chocolat founded?

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Hotel Chocolat was founded in 2004.

Hotel Chocolat

RetailEngland, United Kingdom1001-5000 Employees

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success.

Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat,  together with the award-winning Rabot Hotel and Restaurant.

One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate.  This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. 

The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ 

We’re just getting started. Come and be a part of what’s next.

Section iconCompany Overview

Headquarters
Royston, England sg8 5hl United Kingdom
Phone number
NAICS Code
44-45 - Retail Trade
Founded
2004
Employees
1001-5000

Section iconFunding & Financials

  • $24M

    Hotel Chocolat has raised a total of $24M of funding over 1 rounds. .

  • $250M$500M

    Hotel Chocolat's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $24M

    Hotel Chocolat has raised a total of $24M of funding over 1 rounds. .

  • $250M$500M

    Hotel Chocolat's revenue is estimated to be in the range of $250M$500M

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