Insights

Expanding Retail Presence Hotel Chocolat continues to open new stores in key UK locations such as High Wycombe and Manchester, indicating ongoing expansion opportunities to increase in-store sales and customer engagement.

E-commerce Growth With a robust online platform and recent launches of products like limited-edition festive hot chocolates and boxed collections in the US, there are significant opportunities to target both domestic and international ecommerce markets for increased revenue.

Sustainability Engagement The company's unique position as a luxury chocolatier that directly cultivates cacao on its organic farm provides a compelling story for eco-conscious consumers, opening avenues for collaborations and product lines centered on sustainability.

Product Innovation Recent product launches such as the Velvetiser advent calendar and Triple Cranberry Chocolate Selector highlight Hotel Chocolat's focus on innovative and seasonal offerings, presenting cross-selling and upselling opportunities to attract and retain customers.

Brand Loyalty & Identity Strong brand pillars of originality, authenticity, and ethics combined with an active online presence suggest opportunities to deepen customer loyalty through targeted campaigns, memberships, or exclusive collections aligned with their cultural values.

Hotel Chocolat Tech Stack

Hotel Chocolat uses 8 technology products and services including The Trade Desk, Facebook Pixel, WordPress, and more. Explore Hotel Chocolat's tech stack below.

  • The Trade Desk
    Advertising
  • Facebook Pixel
    Analytics
  • WordPress
    Content Management System
  • OneTrust
    Cookie Compliance
  • yepnope.js
    Javascript Frameworks
  • Glide.js
    Javascript Libraries
  • reCAPTCHA
    Security
  • HSTS
    Security

Media & News

Hotel Chocolat's Email Address Formats

Hotel Chocolat uses at least 1 format(s):
Hotel Chocolat Email FormatsExamplePercentage
First.Last@hotelchocolat.comJohn.Doe@hotelchocolat.com
79%
FirstLast@hotelchocolat.comJohnDoe@hotelchocolat.com
19%
FirLast@hotelchocolat.comJohDoe@hotelchocolat.com
1%
First.Middle@hotelchocolat.comJohn.Michael@hotelchocolat.com
1%

Frequently Asked Questions

Where is Hotel Chocolat's headquarters located?

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Hotel Chocolat's main headquarters is located at Newark Close Royston, England United Kingdom. The company has employees across 6 continents, including EuropeAsiaNorth America.

What is Hotel Chocolat's phone number?

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You can contact Hotel Chocolat's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Hotel Chocolat's official website and social media links?

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Hotel Chocolat's official website is hotelchocolat.com and has social profiles on LinkedInCrunchbase.

What is Hotel Chocolat's SIC code NAICS code?

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Hotel Chocolat's SIC code is 6552 - Land Subdividers and Developers, Except Cemeteries NAICS code is 44-45 - Retail Trade.

How many employees does Hotel Chocolat have currently?

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As of March 2026, Hotel Chocolat has approximately 1.6K employees across 6 continents, including EuropeAsiaNorth America. Key team members include Coo The Rabot Estate: J. H. M.Chief Executive: S. M.Vp - Global Supply, People & Technology: M. M.. Explore Hotel Chocolat's employee directory with LeadIQ.

What industry does Hotel Chocolat belong to?

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Hotel Chocolat operates in the Retail industry.

What technology does Hotel Chocolat use?

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Hotel Chocolat's tech stack includes The Trade DeskFacebook PixelWordPressOneTrustyepnope.jsGlide.jsreCAPTCHAHSTS.

What is Hotel Chocolat's email format?

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Hotel Chocolat's email format typically follows the pattern of First.Last@hotelchocolat.com. Find more Hotel Chocolat email formats with LeadIQ.

How much funding has Hotel Chocolat raised to date?

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As of March 2026, Hotel Chocolat has raised $24M in funding. .

When was Hotel Chocolat founded?

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Hotel Chocolat was founded in 2004.

Hotel Chocolat

RetailEngland, United Kingdom1001-5000 Employees

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success.

Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat,  together with the award-winning Rabot Hotel and Restaurant.

One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate.  This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. 

The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ 

We’re just getting started. Come and be a part of what’s next.

Section iconCompany Overview

Headquarters
Newark Close Royston, England United Kingdom
Phone number
SIC Code
6552 - Land Subdividers and Developers, Except Cemeteries
NAICS Code
44-45 - Retail Trade
Founded
2004
Employees
1001-5000

Section iconFunding & Financials

  • $24M

    Hotel Chocolat has raised a total of $24M of funding over 1 rounds. .

  • $250M$500M

    Hotel Chocolat's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $24M

    Hotel Chocolat has raised a total of $24M of funding over 1 rounds. .

  • $250M$500M

    Hotel Chocolat's revenue is estimated to be in the range of $250M$500M

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